Trying to Keep Up With Changing Trends? Let Your Call Center Help
As noted in a previous blog, 2021 ushered in more than just a new year: it brought a sudden realization that customer preferences and behavior had shifted dramatically over the preceding months. With the year well underway, retailers everywhere are now determining what, exactly, constitutes the “new normal” and how they can adapt to it going forward. If you’re one of the retailers who’s trying to identify […]