Key Automotive Dealer Metrics and Insights

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Explore the latest automotive dealership metrics for both sales and fixed ops trends. This interactive dashboard enables you to view a simple yet robust range of data, articles, and information to help you make informed decisions for your dealership.

Luxury Sales

week ending
Vehicle Sales Share

(% of total vehicle sales)

New:
Used:
Avg. Front-End Gross

($)

New:
Used:
Avg. Back-End Gross

($)

New:
Used:
Extended Warranty Sales

(% of vehicles sold with a warranty)

New:
Used:

Non-Luxury Sales

week ending
Vehicle Sales Share

(% of total vehicle sales)

New:
Used:
Avg. Front-End Gross

($)

New:
Used:
Avg. Back-End Gross

($)

New:
Used:
Extended Warranty Sales

(% of vehicles sold with a warranty)

New:
Used:

Luxury Service

week ending
Customer Pay RO Volume

(% of total ROs)

Customer pay $ per RO
Warranty Pay $ Per RO
Labor hours per RO
Appointment lead time

(in days)

Non-Luxury Service

week ending
Customer Pay RO Volume

(% of total ROs)

Customer pay $ per RO
Warranty Pay $ Per RO
Labor hours per RO
Appointment lead time

(in days)

Combined - Lux/NonLux

Other Stats and Information

Insights based on Affinitiv consumer and dealer surveys.

EV Intenders

(by age)

First Maintenance Location

(post-purchase defectors)

Number Dealers Visited

(pre-purchase)

Asked and Answered

We pull data from over 3,000 franchise dealerships across a wide range of OEMs and markets around the country.

The metrics shown represent dealerships we work with in the United States only.

While we are collecting this data throughout the day, we publish these findings on a weekly basis in order to uncover any trends that emerge in each category.

For all inquiries regarding this data, please contact us through solutions@affinitiv.com

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