Insight. Innovation. Technology. Results.
The largest provider of fully integrated data-driven solutions exclusively focused on the automotive customer lifecycle. Through a consultative, customized approach, we help you enrich the customer experience across multiple channels—from the early stages of in-market customer activity to every interaction in the service lane—promoting repurchase and long-term loyalty.
Sales Conversion
Your goal is to build brand awareness, win customers over, and encourage action. Our strategic conversion tools can help: they enable you to target new prospects and existing customers to close more deals, maximize dollars per sale, and grow your business. But most of all, our proven solutions make you the ideal option for customers.
Product & Service Solutions
Your goal to create a valuable in-store experience for customers is key to elevating customer satisfaction. Our proprietary, forward-thinking service lane solutions do just that and more—enabling you to better manage your store, drive appointments, improve productivity, and keep customers coming back.
Retention Marketing
Your goal is to leverage intuitive technology that earns customer loyalty at every turn. Our precisely timed marketing communications put you top of mind when service is needed or they're ready to repurchase. And our proven platform establishes long-term loyalty, positioning you as a trusted resource.
Insights
Knowledge is power: arm yourself with industry-leading insights backed by robust data analysis.
Product Service Solutions
Deal Volume (% of Total)
Avg Front-End (Total)
Avg Back-End (Total)
Warranty Sales (Total)
Customer Pay ROs
Customer Pay $ Per RO
Warranty Pay $ Per RO
$148 +5.4%Labor Hours Per RO
.85 hrs +3.5%| Posting Week | Week Ending Date | Sales | New Deal % (snl) | Change (New Deal %) (snl) | Avg. Front Gross (New) (snl) | Change (New Front Gross) (snl) | Avg. Back Gross (New) (snl) | Change (New Back Gross) (snl) | New Warranty % (snl) | Change (New Warranty %) (snl) | Used Deal % (snl) | Change (Used Deal %) (snl) | Avg. Front Gross (Used) (snl) | Change (Used Front Gross) (snl) | Avg. Back Gross (Used) (snl) | Change (Used Back Gross) (snl) | Used Warranty % (snl) | Change (Used Warranty %) (snl) | Service | Customer Pay RO % sernl | Change (CP$ RO %) sernl | Avg. CP$ per RO sernl | Change (Avg. CP$) sernl | Avg. WP$ per RO sernl | Change (Avg. WP$) sernl | Avg. Labor Hours sernl | Change (Avg. Labor Hours) sernl | Appt Lead Time sernl | Change (Appt Lead Time) sernl |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11.12.23 | 54 | -2.5 | 1,465 | 5.6 | 1,551 | 6.5 | 48 | 3.0 | 45 | 3.2 | 1,308 | -2.4 | 1,443 | 2.3 | 54 | 0.6 | 67 | 2.7 | 183 | -3.20 | 157 | -3.7 | 0.9 | -6.5 | 7.7 | 2.7 |