We know what they like and what they respond to. We know where to find them – and how to drive them to find you. Making the sale is just the beginning.
Creating a connected customer for life requires a whole new approach.
There’s one thing we’re asked all day long: How can you help my dealership?
It’s our favorite question. And the best way to answer is to show you.
Follow along as we take you on one customer’s journey – from point of sale, to end of warranty, to the platform that manages it all, Connectiv1.See Us in Action
We should do a better job promoting online scheduling, but I do not believe “awareness” is the root cause of non-usage; inadequate value is. The bigger issue is that online scheduling has too little impact on the service experience, as evidenced by online scheduling users are just two points more satisfied than those scheduling the traditional way, on a thousand-point scale.