Grow Relationships that Reinforce Retention
Turn customer churn into loyalty at every turn with highly targeted marketing.
Consistently attracting and engaging customers while strengthening loyalty is easier said than done. The integrated retention marketing solutions from Affinitiv help position your dealership as a trusted resource for all things automotive, so you’re their first choice when it’s time for service or a new vehicle.
Engage Customers and Outperform Competitors
Struggling to reduce customer defection? Create stronger connections with personalized communications.
Communicate on demand with a gallery of multi-channel campaigns spanning email, mail, SMS, voice, and social media.
Reach customers at 100+ milestones in the ownership lifecycle with automated notifications that utilize AI and machine learning.
Ensure a cohesive marketing strategy via direct integration with your DMS and other tools and processes.
Drill down into engagement, monitor ROI, and make informed decisions with user-friendly reporting.
Maximize usage and optimize performance with best-in-class support whenever you need it.
in Customer Pay Revenue
per year, with omni-channel strategy
Retention Improvement
in customer first service retention vs. conventional ORP systems
Omni-Channel Marketing for the Full Ownership Lifecycle
From reaching motivated prospects to retaining long-term customers, our intelligent marketing solutions are designed to work seamlessly together or alongside your existing tools or processes to help you maintain loyalty and profitability.
Automated Lifecycle Marketing
Personalized News & Follow-Ups
Print Mail Marketing
Live, Trained Agents
