Reinforce Trust with Every Inspection
Increase efficiency and customer transparency with Affinitiv MPI.
Digitize Vehicle Inspections
Capture Every Repair
Get Instant Status Updates
Secure Fast Customer Approvals
View Detailed Reporting
Consistent Inspections. Confident Approvals.
See how MPI helps you offer more repair recommendations and grow CSI.
Digitize Vehicle Inspections
Complete more MPIs and drive additional service recommendations with preset templates and custom workflows to help expedite each inspection type.
Capture Every Repair
Add photos and videos to inspection items, save declined repairs to the customer record with smart integrations, and search for parts with imported parts data.
Get Instant Status Updates
Receive alerts via the MPI app, SMS, and/or email when an RO changes status. Plus, monitor current statuses and filter by workflow events from the MPI Ledger.
Secure Fast Customer Approvals
Increase trust and transparency by sending clear inspection reports (with attachments and pricing) to customers while the vehicle is still being serviced.
View Detailed Reporting
Explore key inspection data from a widget-based dashboard. And get a breakdown of stats for each advisor and technician with MPI Performance Overview Reports.
in Customer Pay Per RO
When an inspection is performed
in Annual Customer Pay Revenue
Through adoption of an MPI tool
Expand Your Capabilities with More Data-Driven Solutions
Online Scheduling
Generate more appointments, efficiency, and revenue with an easy online scheduler featuring robust capacity management and customer personalization.
Mobile Lane Reception
Identify additional repairs and provide a “sign-and-go” experience for customers with quick vehicle check-ins from your phone, tablet, or desktop.
Direct Customer Communication
Speed up communication and save your team’s time with two-way customer texting and internal chat that support click-to-call, attachments, and more.
Streaming Video Recording
Increase transparency and secure more service approvals with the ability to record, send, and stream cloud-based video overviews of vehicle inspection results.
