Loyalty

Customer Rewards

Your best customers deserve the best rewards.

Show your customers how much you appreciate their continued business with Loyalty, a platform that secures opt-ins and grows profitable, long-term relationships.

Loyal customers visit 4x as often and spend 2.5x more than non-loyal.

Dealer-Customizable Offers

Encourage customers to return and grow their points with customized offers and rewards

In-Depth Point Tracking

Provide customers with a personalized web portal where they can track points, purchase activity, benefits, and more

Scalable for Stores of All Sizes

Track all activity and points earned across multiple stores, no matter which store enrolled the customer

Custom-Tailored Reward Offers

Reward customers with dealer-personalized offers—40% of customers remain loyal to brands that make offers unique to their needs View all activity and member accounts from a single screen Send program benefits and enrollment communications through Essentials integration

One Simple Platform

Display a detailed overview of all loyalty tiers on one page Enable Loyalty members to track points, activity, and more through a personalized web portal Allow customers to redeem their service points with Book integration Automatically alert service advisors when Loyalty members check in

Scalable Program Size

Create accounts that track a vehicle’s business throughout all dealerships within the same Loyalty group Enroll a vehicle in one store and accumulate points on services performed at other stores Set reward tiers to track users’ levels in the program

Add-On Products:

Insightful Research

The key to achieving higher opens, responses, and sales-to-service conversions starts with a better comprehension of your marketing metrics. With Analytics, tracking your results is easy to do and even easier to understand.

Prospect Marketing

Marketing is about sending the right message to the right people at the right time. With Conquest, our proprietary platform makes sure your prospects get the most relevant communications to keep your costs low and your traffic high.

Call Management

BDC Connect consolidates all your customer information into one place, allowing your phone staff to have the latest details on hand. Plus, they can see customer activity, update information, make appointments, and more—all from one program.

Works Seamlessly With:

Response-driven print mail marketing

Targeted, multi-channel customer marketing

Integrations

Integrations

Take advantage of strategic integrations. Contact us today for a full list.

Onboarding

Onboarding

With a team of professional installers, subject matter experts, and trainers available at your demand, we work directly with your shop to set you up for continued growth.

 

 

Insights

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Testimonials

Here's what our customers have to say...

Upon switching to our online scheduling solution, we realized their shop capacity was not being fully utilized. After working with our dedicated team to customize their settings, we went from taking 20 appointments a day to handling 40 comfortably—a 100% increase in service business.