Whether we're a one-dealership location or a large group like Napleton, Affinitiv has always been there to adapt to our business growth and all of our customers' needs.

I think it's a competitive advantage to be with Affinitiv and to have this 360-degree idea of marketing.

Affinitiv has been with us for a very long time. They know our company. They know our core values. They understand our needs.

Upon switching online schedulers, we realized our shop capacity was not being fully utilized. After working with the team to customize our settings, we went from 20 appointments a day to handling 40 comfortably—a 100% increase in service business.

It’s easy for service advisors and other personnel to go into the schedule and identify what’s coming.

It’s easily adaptable—easy to work for our operators. My guys constantly look at it.

If I need to, I can make modifications to tomorrow’s schedule to better balance appointments. And if on Friday we have a slot with only one vehicle, I can see that and send off an advisor to work on something else.