A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Bracing for Impact: Readying Dealerships for an Electric Future
Electric vehicles are beginning to change the automotive market as we know it. And while dealer profitability is seemingly at risk due to fewer service visits, the impact of waiting too long to embrace EVs will likely inhibit revenue growth and alienate customers in the long run. As the industry becomes more electric, dealers must adjust their view to capitalize on EV opportunities that continue to drive business.
EVolution Part 1, Affinitiv’s latest white paper, is the first in a three-part series designed to help dealers gain a thorough understanding of the industry impact stemming from electric vehicles. Inside, we uncover the answers to these key questions:
- What is the likely timing of EV changes?
- What will be the economic impact on dealerships?
- What should dealers do to prepare for the EVolution?
Complete the form below to download your PDF of this Affinitiv white paper today.
All | September 19, 2023