Navigate the automotive market through key and developing trends
To stay on the path to success in a time of uncertainty, it’s more important than ever to make data-driven decisions for your dealership. Our January 2021 Automotive Industry Trends Guide takes a deep dive into the sales, service, and appointment trends that shaped the 2020 automotive market.
Some key highlights from this edition include:
- Dealers are earning more from every transaction.
The average sale price and gross margin per sale increased by 7% and 60% respectively from January to December. Average revenue per repair order increased 5%.
- Service recovery lags sales recovery.
Dealers had a couple of months of positive year-over-year sales in the second half of 2020 while service declined every month since February.
- Appointment trends indicate better days are ahead for service.
Q4 appointment counts compared to the prior, while still negative, were 4 to 6 percentage points better than RO trends. Appointments are a leading indicator of repair orders.
Outsmart the competition with data that drives informed decisions. Complete the form below to download this edition of Affinitiv Automotive Industry Trends Guide today.
Industry Trends | April 28, 2021