Affinitiv White Paper | Touchless Service: From Nicety to Necessity
Service | January 30, 2021
Author: Doug Van Sach, Mike Sowers, Pamela DeFranco
A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Touchless Service: From Nicety to Necessity White Paper
Today’s consumer has grown to expect touchless services wherever they do business, as the need shifted from nicety to necessity during the COVID-19 pandemic. To learn how to advance your touchless experiences for business growth, explore our latest white paper. You’ll discover:
- The evolving state of consumer expectations
- How to create a path to growth through touchless offerings
- Which phase of touchless adoption your dealership falls into
- How to implement necessary changes to your operations
- How to leapfrog the convenience location gap
- And how to avoid promotional blind spots
Take the next step to provide your customers with an experience so exceptional, they’ll always choose you for service. Complete the form below to download your PDF of this Affinitiv white paper today.