Posting Week Week Ending Date Sales New Deal % (snl) Change (New Deal %) (snl) Avg. Front Gross (New) (snl) Change (New Front Gross) (snl) Avg. Back Gross (New) (snl) Change (New Back Gross) (snl) New Warranty % (snl) Change (New Warranty %) (snl) Used Deal % (snl) Change (Used Deal %) (snl) Avg. Front Gross (Used) (snl) Change (Used Front Gross) (snl) Avg. Back Gross (Used) (snl) Change (Used Back Gross) (snl) Used Warranty % (snl) Change (Used Warranty %) (snl) Service Customer Pay RO % sernl Change (CP$ RO %) sernl Avg. CP$ per RO sernl Change (Avg. CP$) sernl Avg. WP$ per RO sernl Change (Avg. WP$) sernl Avg. Labor Hours sernl Change (Avg. Labor Hours) sernl Appt Lead Time sernl Change (Appt Lead Time) sernl
09/07/2025 54 -8.8 336 37.7 2,067 5.8 51 3.8 45 13.3 1,164 7.4 1,828 0.9 54 0.2 70 6.1 201 -8.9 187 -14.0 0.9 -11.5 6.4 -4.3

Resources and Insights

Running a dealership comes with its own set of challenges and solutions. We aim to help you prepare for them all with the latest resources. 

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Auto Dealerships’ Online Shopping Experience Fail to Meet Customer Expectations, Affinitiv Study Finds

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The Evolution of the Customer Experience

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5 Essential ORP Communications

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How These Companies Are Leveraging Data to Improve Customer Experience

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Dealer Websites Fail to Meet Customer Expectations

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5 Ways to Modernize Your Owner Retention Program (ORP)

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How to Increase Service Market Share

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Getting a Grip on ‘Margin Compression’

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Using Data to Improve the Customer Experience

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