Posting Week Week Ending Date Sales New Deal % (snl) Change (New Deal %) (snl) Avg. Front Gross (New) (snl) Change (New Front Gross) (snl) Avg. Back Gross (New) (snl) Change (New Back Gross) (snl) New Warranty % (snl) Change (New Warranty %) (snl) Used Deal % (snl) Change (Used Deal %) (snl) Avg. Front Gross (Used) (snl) Change (Used Front Gross) (snl) Avg. Back Gross (Used) (snl) Change (Used Back Gross) (snl) Used Warranty % (snl) Change (Used Warranty %) (snl) Service Customer Pay RO % sernl Change (CP$ RO %) sernl Avg. CP$ per RO sernl Change (Avg. CP$) sernl Avg. WP$ per RO sernl Change (Avg. WP$) sernl Avg. Labor Hours sernl Change (Avg. Labor Hours) sernl Appt Lead Time sernl Change (Appt Lead Time) sernl
03/04/2026 02/22/2026 50 3.0 356 -13.0 2,174 -1.5 49 -1.2 49 -3.0 958 1.2 1,893 1.0 52 -0.4 68 0.9 223 -0.3 216 -1.7 1.0 -0.1 5.9 0.2

Service

9 Proven Strategies to Increase Customer Loyalty & Service Revenue

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The rule of 3: perfecting sales-to-service handoff

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Preparing Your Service Department for the Amazon Threat

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Improving the Fixed Ops Customer Experience

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Want a 5-star CSI rating? Demanding it doesn’t work. Earning it does.

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Tires are revenue drivers: here’s how to get your share

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Tires are revenue drivers: here’s how to get your share

How to speed up service transaction time

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Affinitiv Releases Free eBook for Auto Dealers: Why Service Absorption is a Dangerous Number

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Affinitiv Releases Free eBook for Auto Dealers: Why Service Absorption is a Dangerous Number

An Auto Dealer’s Guide to Growing Service Profits Using Revenue Per UIO

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An Auto Dealer’s Guide to Growing Service Profits Using Revenue Per UIO

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