Affinitiv Blog | Automotive Industry Insights And Strategies

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

Posting Week	Week Ending Date	Sales	New Deal % (snl)	Change (New Deal %) (snl)	Avg. Front Gross (New) (snl)	Change (New Front Gross) (snl)	Avg. Back Gross (New) (snl)	Change (New Back Gross) (snl)	New Warranty % (snl)	Change (New Warranty %) (snl)	Used Deal % (snl)	Change (Used Deal %) (snl)	Avg. Front Gross (Used) (snl)	Change (Used Front Gross) (snl)	Avg. Back Gross (Used) (snl)	Change (Used Back Gross) (snl)	Used Warranty % (snl)	Change (Used Warranty %) (snl)	Service	Customer Pay RO % sernl	Change (CP$ RO %) sernl	Avg. CP$ per RO sernl	Change (Avg. CP$) sernl	Avg. WP$ per RO sernl	Change (Avg. WP$) sernl	Avg. Labor Hours sernl	Change (Avg. Labor Hours) sernl	Appt Lead Time sernl	Change (Appt Lead Time) sernl
	09/07/2025		54	-8.8	336	37.7	2,067	5.8	51	3.8	45	13.3	1,164	7.4	1,828	0.9	54	0.2		70	6.1	201	-8.9	187	-14.0	0.9	-11.5	6.4	-4.3

Resources and Insights

New: find more than customer info – find their worth.

Fort Bend Kia Adds More Than $416,000 to its Bottom Line with Affinitiv’s Social Roots TM 1:1 Facebook Campaigns

Approve campaigns right from your email.

The key to retention: consistent contact.

Available now: automated email reminders.

New: creative campaigns tailored to trade-ins

Now it’s even easier to upsell vehicles within Customer Details

Engage and convert conquests from the service lane

Streamline inspections and promote upsells with a digital MPI tool

I’m Interested! Let’s Talk Specifics.

Sales Conversion Suite

Service Lane Experience Suite

Retention  Marketing Suite

Management Platform

Other Links