Posting Week Week Ending Date Sales New Deal % (snl) Change (New Deal %) (snl) Avg. Front Gross (New) (snl) Change (New Front Gross) (snl) Avg. Back Gross (New) (snl) Change (New Back Gross) (snl) New Warranty % (snl) Change (New Warranty %) (snl) Used Deal % (snl) Change (Used Deal %) (snl) Avg. Front Gross (Used) (snl) Change (Used Front Gross) (snl) Avg. Back Gross (Used) (snl) Change (Used Back Gross) (snl) Used Warranty % (snl) Change (Used Warranty %) (snl) Service Customer Pay RO % sernl Change (CP$ RO %) sernl Avg. CP$ per RO sernl Change (Avg. CP$) sernl Avg. WP$ per RO sernl Change (Avg. WP$) sernl Avg. Labor Hours sernl Change (Avg. Labor Hours) sernl Appt Lead Time sernl Change (Appt Lead Time) sernl
07/01/2026 06/21/2026 54 2.1 405 -4.0 2,151 -2.0 46 -1.5 46 -2.3 1,166 0.2 1,899 3.2 49 1.4 69 -0.2 224 1.2 200 1.1 1.0 0.4 5.9 -2.5

Resources and Insights

Running a dealership comes with its own set of challenges and solutions. We aim to help you prepare for them all with the latest resources. 

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Affinitiv White Paper: Mind the Service Experience Gap

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Fine-Tuning Service Departments to Manage COVID-19

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Learning from the Onset of COVID-19

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COVID-19 Best Practices

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Knowing Your Customer vs. Looking for the Sale

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Affinitiv update: COVID-19

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Trade-Ins in 2020

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Is Your Delivery Process Sabotaging the Customer Experience?

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Using AI to Personalize Sales & Service Marketing

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