Service

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

Posting Week	Week Ending Date	Sales	New Deal % (snl)	Change (New Deal %) (snl)	Avg. Front Gross (New) (snl)	Change (New Front Gross) (snl)	Avg. Back Gross (New) (snl)	Change (New Back Gross) (snl)	New Warranty % (snl)	Change (New Warranty %) (snl)	Used Deal % (snl)	Change (Used Deal %) (snl)	Avg. Front Gross (Used) (snl)	Change (Used Front Gross) (snl)	Avg. Back Gross (Used) (snl)	Change (Used Back Gross) (snl)	Used Warranty % (snl)	Change (Used Warranty %) (snl)	Service	Customer Pay RO % sernl	Change (CP$ RO %) sernl	Avg. CP$ per RO sernl	Change (Avg. CP$) sernl	Avg. WP$ per RO sernl	Change (Avg. WP$) sernl	Avg. Labor Hours sernl	Change (Avg. Labor Hours) sernl	Appt Lead Time sernl	Change (Appt Lead Time) sernl
	10/12/2025		53	-5.0	414	80.0	2,217	8.7	51	3.7	46	6.4	1,079	1.2	1,857	1.3	53	-1.3		69	2.4	216	-1.6	203	-4.1	0.9	-4.3	6.2	-3.3

Go Beyond the Service Lane with Touchless Online Services

Unveiling the Reasons Why Purchasers Return for Vehicle Service

Pierce the Digital Fog with a Google Business Profile

How to Skyrocket CSI through Genuine Customer Communication

Staff Who Never Sleep: How Chatbots Can Boost Business

Who’s the Boss? Leadership vs. Management

Service Efficiency 101: Mobile Check-In and Data Capture

Spotlight on Success: Tracking KPIs Across Your Dealership Group

Transform Your Website into a Lead-Generating Machine

I’m Interested! Let’s Talk Specifics.

Sales Conversion Suite

Service Lane Experience Suite

Retention  Marketing Suite

Management Platform

Other Links