Service

New Deal Share

New Front-End Gross

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New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

Posting Week	Week Ending Date	Sales	New Deal % (snl)	Change (New Deal %) (snl)	Avg. Front Gross (New) (snl)	Change (New Front Gross) (snl)	Avg. Back Gross (New) (snl)	Change (New Back Gross) (snl)	New Warranty % (snl)	Change (New Warranty %) (snl)	Used Deal % (snl)	Change (Used Deal %) (snl)	Avg. Front Gross (Used) (snl)	Change (Used Front Gross) (snl)	Avg. Back Gross (Used) (snl)	Change (Used Back Gross) (snl)	Used Warranty % (snl)	Change (Used Warranty %) (snl)	Service	Customer Pay RO % sernl	Change (CP$ RO %) sernl	Avg. CP$ per RO sernl	Change (Avg. CP$) sernl	Avg. WP$ per RO sernl	Change (Avg. WP$) sernl	Avg. Labor Hours sernl	Change (Avg. Labor Hours) sernl	Appt Lead Time sernl	Change (Appt Lead Time) sernl
06/03/2026	05/24/2026		56	4.5	332	-15.9	2,180	0.2	47	1.7	44	-5.2	1,132	0.5	1,894	2.5	50	2.4		70	0.5	224	-0.1	201	-1.1	1.0	-1.0	6.3	4.8

How You Can Boost Recall Response Rates and Service Revenue

Understanding Campaign Performance Across Mobile, Tablet, and Desktop

How Dealers Can Make Service More Affordable Beyond Warranty

A Guide to Fixing a Hidden Revenue Leak: Inconsistent Service Messaging

What NADA Revealed About the Next Era of Dealership Growth

Building an Omni-channel Marketing Plan That Actually Connects

How the Call Center Experience Shapes Marketing Performance

Before the First Visit: Video-Driven Experiences Shape Car-Buying Decisions

Winning Voice Search: How Dealers Can Be the First Answer Customers Hear

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