Service

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

Posting Week	Week Ending Date	Sales	New Deal % (snl)	Change (New Deal %) (snl)	Avg. Front Gross (New) (snl)	Change (New Front Gross) (snl)	Avg. Back Gross (New) (snl)	Change (New Back Gross) (snl)	New Warranty % (snl)	Change (New Warranty %) (snl)	Used Deal % (snl)	Change (Used Deal %) (snl)	Avg. Front Gross (Used) (snl)	Change (Used Front Gross) (snl)	Avg. Back Gross (Used) (snl)	Change (Used Back Gross) (snl)	Used Warranty % (snl)	Change (Used Warranty %) (snl)	Service	Customer Pay RO % sernl	Change (CP$ RO %) sernl	Avg. CP$ per RO sernl	Change (Avg. CP$) sernl	Avg. WP$ per RO sernl	Change (Avg. WP$) sernl	Avg. Labor Hours sernl	Change (Avg. Labor Hours) sernl	Appt Lead Time sernl	Change (Appt Lead Time) sernl
04/22/2026	04/12/2026		51	-5.3	425	53.4	2,225	7.4	47	2.8	48	6.4	1,234	2.5	1,881	1.3	49	-2.4		68	0.6	224	-2.4	196	-8.6	1.0	-3.5	6.0	-0.2

4 Service Drive Appraisal Benefits You Should Know

Auto Industry 2022 Q2 Review: 5 Auto Dealership Challenges

Repair, Reward, Retain: Tactics for a Thriving Dealership Loyalty Program

5 Auto Repair Marketing Ideas to Keep Customers Coming Back

5 Reasons to Offer the Best Car Dealership Customer Service

How to Improve Customer Satisfaction in the Auto Industry

Speed Up Service Lane Traffic & Build Loyalty (Despite Industry Challenges)

Socialize Your Story & Bring Talent to Your Dealership’s Door

Affinitiv White Paper: EVolution Part 1

I’m Interested! Let’s Talk Specifics.

Sales Conversion Suite

Service Lane Experience Suite

Retention  Marketing Suite

Management Platform

Other Links