Posting Week Week Ending Date Sales New Deal % (snl) Change (New Deal %) (snl) Avg. Front Gross (New) (snl) Change (New Front Gross) (snl) Avg. Back Gross (New) (snl) Change (New Back Gross) (snl) New Warranty % (snl) Change (New Warranty %) (snl) Used Deal % (snl) Change (Used Deal %) (snl) Avg. Front Gross (Used) (snl) Change (Used Front Gross) (snl) Avg. Back Gross (Used) (snl) Change (Used Back Gross) (snl) Used Warranty % (snl) Change (Used Warranty %) (snl) Service Customer Pay RO % sernl Change (CP$ RO %) sernl Avg. CP$ per RO sernl Change (Avg. CP$) sernl Avg. WP$ per RO sernl Change (Avg. WP$) sernl Avg. Labor Hours sernl Change (Avg. Labor Hours) sernl Appt Lead Time sernl Change (Appt Lead Time) sernl
10/05/2025 56 -0.2 230 -10.9 2,040 -2.8 49 -2.0 43 0.2 1,066 7.8 1,834 -0.9 54 0.4 68 0.1 219 2.8 212 4.7 1.0 4.3 6.4 2.4

Service

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After-Sales Packages to Drive Loyalty: Service That Maintains Satisfaction

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Why Customers Postpone Maintenance

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