Posting Week Week Ending Date Sales New Deal % (snl) Change (New Deal %) (snl) Avg. Front Gross (New) (snl) Change (New Front Gross) (snl) Avg. Back Gross (New) (snl) Change (New Back Gross) (snl) New Warranty % (snl) Change (New Warranty %) (snl) Used Deal % (snl) Change (Used Deal %) (snl) Avg. Front Gross (Used) (snl) Change (Used Front Gross) (snl) Avg. Back Gross (Used) (snl) Change (Used Back Gross) (snl) Used Warranty % (snl) Change (Used Warranty %) (snl) Service Customer Pay RO % sernl Change (CP$ RO %) sernl Avg. CP$ per RO sernl Change (Avg. CP$) sernl Avg. WP$ per RO sernl Change (Avg. WP$) sernl Avg. Labor Hours sernl Change (Avg. Labor Hours) sernl Appt Lead Time sernl Change (Appt Lead Time) sernl
01/07/2026 12/28/2025 57 0.5 130 -63.6 1,930 -9.9 49 -2.8 42 -0.7 925 23.8 1,687 -10.6 52 -0.4 66 -0.9 207 0.1 202 -2.6 0.9 -0.1 6.2 -4.9

Sales

Trade-Ins in 2020

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The Benefits of Using a Completely Live Vehicle Appraisal Team – Mike Dodd, Trade-In Valet

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The Gap Between Customer Expectations & Reality When Shopping Online

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How to Increase Customer Repurchase Rates

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How to Win Cash Buyers’ Elusive Loyalty

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Automotive News: Tailor shopper’s web experience

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Auto Groups Overlook $230K Per Store in Used-Car Service Opportunities

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Auto Dealerships’ Online Shopping Experience Fail to Meet Customer Expectations, Affinitiv Study Finds

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Dealer Websites Fail to Meet Customer Expectations

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