A fully integrated platform that’s optimized for Subaru retailers, Care Connect builds valuable relationships, drives deals, increases trade-ins, and boosts customer loyalty. Through multi-channel marketing covering email, mail, voice, and SMS, Care Connect effectively reaches and engages customers at every point of the ownership lifecycle.
Designed to increase your revenue through multiple channels, the Subaru Trade Up Advantage® Program offers benefits for both you and your customers. In addition to delivering as much as 34% of all vehicle sales for our top-performing stores and significantly improving the quality of trades, it provides owners with better upgrade opportunities and offers tailored to their exact needs. Exclusively branded by Subaru of America and supported through email, social, website, and print ads, the program also instills more confidence in consumers to drive valuable trades and continuous profit growth.
News Connect keeps you continuously engaged with your Care Connect audience (customers and ILM leads) via compelling content, responsive mobile design, advanced targeting, and dedicated support. Branded with your retailer information and tailored to your geographic area, this professional enewsletter contains relevant, customizable articles, offers, videos, and more—all in alignment with Subaru events and your latest initiatives! Even better, it’s fully integrated with the Care Connect platform for one-to-one customer messaging and automated tracking.
Convert new-vehicle buyers into service customers and drive retention throughout ownership—Service Pulse makes it simple with user-friendly tracking and targeted communications through Care Connect.
Preferred Solutions
Drive up to a 30% lift in shop capacity with Schedule Connect. Designed to maximize efficiency and opportunity in your store, Schedule Connect includes built-in online scheduling, a robust control panel, customizable capacity and shop-loading settings, in-depth reporting, and available Two-Way Messaging. Altogether, these user-friendly features help you schedule more appointments in less time, reduce abandonment, and offer clearer menus to increase service.
Subaru Lane Pro makes check-in faster, easier, and better for you and your customers. Mobile walk-around and service lane management tool increases customer retention from the minute a vehicle enters the service drive.
Drive revenue and customer trust with Subaru Smart Check. Easy-to-use digital multi-point inspection tool tailored to increase advisor additional service recommendation revenue while generating customer trust and satisfaction.
Create more traffic and close more sales with highly competitive, guaranteed trade-in offers provided by live, third-party appraisal specialists.
Also Approved
Speed up communication and save your team’s time with two-way customer texting and internal chat that supports click-to-call, attachments, and more.
Increase transparency and secure more service approvals with the ability to record, send, and stream cloud-based video overviews of vehicle inspection results.
Simplify processes, consolidate tasks, and manage leads more effectively with a fully integrated, user-friendly CRM platform tailored to your needs.
Don’t See What You’re Looking For?
We have more than just the solutions listed here—explore all we have to offer across sales, service, and retention.
Sales Conversion Suite
Service Experience Suite
Retention Marketing Suite
Advertising Services
Have Questions? Let’s chat.
Our team is here to support you and your business. Whether you’d like more information or need assistance with enrollment, you can get in touch with us anytime.
