Audi

Approved Service Lane Technology Provider

Explore Affinitiv solutions backed by Audi.

Book

Generate more appointments, efficiency, and revenue with an easy online scheduler featuring robust capacity management and customer personalization. 

MPI

Build customer trust and capture more service opportunities with a comprehensive digital multi-point inspection tool tailored for your service lane. 

Tech Video

Increase transparency and secure more service approvals with the ability to record, send, and stream cloud-based video overviews of vehicle inspection results. 

SmartLane

Identify additional repairs and provide a “sign-and-go” experience for customers with quick vehicle check-ins from your phone, tablet, or desktop. 

Messaging

Speed up communication and save your team’s time with two-way customer texting and internal chat that supports click-to-call, attachments, and more. 

BillPay

Expedite the service checkout process and enable customers to pay prior to vehicle pickup with secure and interactive online billing via email or SMS. 

Essentials

Reinforce your brand and retain customers with data-driven lifecycle marketing communications spanning email, mail, SMS, voice, and social media. 

Open Recalls

Boost recall completion rates, drive ROs, and increase customer satisfaction with instant access to the latest vehicle recall data right in the app.

Quote

Accelerate sales and increase profit per deal with AI-powered data mining, targeted equity offers, and a personalized customer upgrade portal. 

XRM

Simplify processes, consolidate tasks, and manage leads more effectively with a fully integrated, user-friendly CRM platform tailored to your needs.

Don’t See What You’re Looking For? 

We have more than just the solutions listed here—explore all we have to offer across sales, service, and retention.

Sales Conversion Suite

Move more inventory and turn higher profits with smart solutions from AI-powered equity mining to attention-grabbing prospect marketing and more.

Service Experience Suite

Power productivity and increase satisfaction at every step of service with integrated tools for online scheduling, digital inspections, and more.

Retention Marketing Suite

Reinforce your brand and retain customers with data-driven lifecycle marketing communications spanning email, mail, SMS, voice, and social media.

Advertising Services

Set your store apart from the rest with high-impact creative, proven strategies, and specialized advertising services like GA4 auditing and analysis.

Have Questions? Let’s chat.

Our team is here to support you and your business. Whether you’d like more information or need assistance with enrollment, you can get in touch with us anytime. 

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