Affinitiv Blog | Automotive Industry Insights And Strategies

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

New Deal Share

New Front-End Gross

Click for more trends

New Back-End Gross

Used Front-End Gross

Used Back-End Gross

Customer Pay $ Per RO

Warranty Pay $ Per RO

Appointment Lead Time

Posting Week	Week Ending Date	Sales	New Deal % (snl)	Change (New Deal %) (snl)	Avg. Front Gross (New) (snl)	Change (New Front Gross) (snl)	Avg. Back Gross (New) (snl)	Change (New Back Gross) (snl)	New Warranty % (snl)	Change (New Warranty %) (snl)	Used Deal % (snl)	Change (Used Deal %) (snl)	Avg. Front Gross (Used) (snl)	Change (Used Front Gross) (snl)	Avg. Back Gross (Used) (snl)	Change (Used Back Gross) (snl)	Used Warranty % (snl)	Change (Used Warranty %) (snl)	Service	Customer Pay RO % sernl	Change (CP$ RO %) sernl	Avg. CP$ per RO sernl	Change (Avg. CP$) sernl	Avg. WP$ per RO sernl	Change (Avg. WP$) sernl	Avg. Labor Hours sernl	Change (Avg. Labor Hours) sernl	Appt Lead Time sernl	Change (Appt Lead Time) sernl
09/30/2026	09/20/2026		53	1.5	366	24.5	2,108	-2.9	45	-4.0	46	-1.7	1,091	0.6	1,905	-1.6	49	-2.2		69	0.1	225	3.4	202	3.0	1.0	2.3	6.2	-0.8

Resources and Insights

How-to: create your own widget dashboard.

Bold new options focused on your brand.

Automate soft credit pulls. Generate better offers.

Give them a guaranteed offer. They’ll give you their business.

New: detailed deal info in the Sales and Usage Report.

Save time: create in-lane ROs with AutoLoop SmartLane™

See every stage of service—on one screen.

CDK users: dispatch codes can now be assigned to opcodes.

Reach in-service customers via the channels they prefer.

I’m Interested! Let’s Talk Specifics.

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Service Lane Experience Suite

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