Posting Week Week Ending Date Sales New Deal % (snl) Change (New Deal %) (snl) Avg. Front Gross (New) (snl) Change (New Front Gross) (snl) Avg. Back Gross (New) (snl) Change (New Back Gross) (snl) New Warranty % (snl) Change (New Warranty %) (snl) Used Deal % (snl) Change (Used Deal %) (snl) Avg. Front Gross (Used) (snl) Change (Used Front Gross) (snl) Avg. Back Gross (Used) (snl) Change (Used Back Gross) (snl) Used Warranty % (snl) Change (Used Warranty %) (snl) Service Customer Pay RO % sernl Change (CP$ RO %) sernl Avg. CP$ per RO sernl Change (Avg. CP$) sernl Avg. WP$ per RO sernl Change (Avg. WP$) sernl Avg. Labor Hours sernl Change (Avg. Labor Hours) sernl Appt Lead Time sernl Change (Appt Lead Time) sernl
09/30/2026 09/20/2026 53 1.5 366 24.5 2,108 -2.9 45 -4.0 46 -1.7 1,091 0.6 1,905 -1.6 49 -2.2 69 0.1 225 3.4 202 3.0 1.0 2.3 6.2 -0.8

Resources and Insights

Running a dealership comes with its own set of challenges and solutions. We aim to help you prepare for them all with the latest resources. 

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How to Increase Customer Repurchase Rates

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Beyond the ORP: Creating a Single, Cohesive Marketing Strategy

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How to Win Cash Buyers’ Elusive Loyalty

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Automotive News: Tailor shopper’s web experience

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Auto Groups Overlook $230K Per Store in Used-Car Service Opportunities

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Are you over communicating to your customers?

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Auto Dealerships’ Online Shopping Experience Fail to Meet Customer Expectations, Affinitiv Study Finds

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The Evolution of the Customer Experience

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5 Essential ORP Communications

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