A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Navigate the automotive market through key and developing trends
As the industry continues to push through uncharted territory, consumer confidence continues to grow, as did the average sale price, exceeding $40,000 for the first time in 2021. Discover more trends surrounding sales, service, and appointments that are impacting the industry right now. Our May 2021 Automotive Industry Trends Guide provides the full outlook.
Some key highlights from this edition include:
- Significant increase in consumer confidence and disposable personal income
- Strong YoY sales growth despite slightly lower volume in April vs. March
- Average RO value continues to grow; daily drive miles have slightly increased
- Service appointments are increasing faster than RO counts
Outsmart the competition with data that drives informed decisions. Complete the form below to download this edition of Affinitiv Automotive Industry Trends Guide today.
All | November 17, 2023