A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
With the power of Trade-In Valet® now available to you, it’s easier than ever to increase gross profit and build a healthy pre-owned inventory mix by trading for more and purchasing vehicles directly from customers. You can provide customers the transparency they demand and establish the trust that sells more cars – and sell with confidence, knowing that every offer is issued by an expert appraiser and fully guaranteed.
Now, bring the power of Trade-In Valet right to your showroom floor with the all-new Showroom Valet! Enable customers to get involved in the sales process by appraising their own vehicle right in your showroom, taking the transparency and trust even further to ensure the best sales experience possible. Not only does this give your sales team the tools they need to start the conversation and build lasting customer relationships, but it’s also proven to increase closing ratios.
Make the First Impression a Profitable One
Over half of car buyers first interact with a dealership by walking in – make that first impression a profitable one for both your customers and your bottom line with Showroom Valet. No longer do customers have to go through a long, complicated process to trade in their current vehicle. Stand out from the competition with a simpler solution: in five minutes or less, customers can know what their current vehicle is worth with a guaranteed offer from an expert appraisal specialist.
Trade Frozen Capital for More Closed Deals
With every guaranteed offer your customers receive, there’s a guaranteed buyback offer for your store, too! Never get stuck with a trade-in that doesn’t fit your pre-owned mix again – Trade-In Valet honors every offer made to your managers, so you can keep the trades that work for your market and sell us the ones that don’t. Close more deals than ever with the ability to take more trades without wholesale loss or frozen capital – and instantly know how much money you’ve made on every deal.
Ditch the old-school computer programs and generic book values with the dynamic advantage of Showroom Valet. Give your customers instant, transparent offers they can trust and a sales experience they’ll enjoy – plus, empower your sales team with the industry-leading tools they need to drive gross profit. To learn more about how Showroom Valet can give your store a competitive edge, please reach out to your Performance Manager.
Customer Only | January 10, 2019