Make onboarding effortless with our training webinars

A great customer experience is everything.

Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.

We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.

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Our Webinar Training Resources are perfect for getting new Sales Professionals or BDC Reps up to speed on fundamental XRM features, or as a refresher course for tenured team members.

These comprehensive webinars are designed to walk viewers through XRM features step by step. Current webinars explore how to:

  • Log a Phone Call
  • Schedule an Appointment
  • Log a Showroom Customer
  • Work Through the Sales Process
  • Complete and Organize Your Customer Follow-Ups
  • Set Reminders
  • Send an Email
  • Include Attachments
  • Access Your Customers’ Data
  • Answer an Internet Lead
  • And More…

To access our current webinar offerings, simply click the XRM logo in the navigation, select “Training”, and click on “Web Training” to register. If you have any questions about webinars, please contact your Performance Manager.

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