A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Maximize your revenue opportunities – and boost your brand image – with the same processes you’re already using. Introducing AutoLoop newsletters: featuring custom and lifestyle articles, dealer-selected offers and more, this dealer-centric newsletter is driven seamlessly through your Essentials™ platform.
Plus, our newsletters contain highly-personalized content for each and every customer, and they’re proven to net a 5:1 ROI. Want in? Read on to learn more.
Drive Service Lane Traffic with Customer-Specific Offers
Pull in more customers with offers tailored to their needs. Using your customer data pulled from the AutoLoop Customer Engagement Suite, you can target customers based on service history, current incentives and more. And when paired with Quote™, you can even send custom equity offers to customers in the best position to purchase.
Spark Interest with Professional and Responsive Content
Create excitement with articles promoting regional events and destination highlights professionally written by our team, and add your own custom articles to promote dealership activities such as new model release parties, fundraisers, and more. Add a familiar face and a personal connection with an employee spotlight. And with a completely responsive design, AutoLoop newsletters are optimized for full interaction on any device.
Showcase Your Brand with Dealer-Centric Layout
With a custom welcome message and images of your showroom, service lane, waiting rooms, and employees at work, you can build brand awareness and loyalty with a personal connection. Make your dealership stand out with content that is important to you: informative how-to videos, local and national initiatives, service and sales offers and more.
Fine-Tune Your Progress with Detailed Analytics
Monitor the success of your newsletters with in-depth analytics covering all newsletter interactions, including activity report and customer open and click-through data. Using the data to track customer engagement, identify sales opportunities, and send compelling follow-up communications, you will gain a stronger understanding of your customers.
For more information on how to engage your customers and increase profit using AutoLoop newsletters, please reach out to your Performance Manager.
Customer Only | January 10, 2019