Today’s vehicles are higher quality and require less maintenance. For dealers, this means less warranty work, less standard maintenance work and more replace-than-repair work. So, as new vehicle sales decline, your service work is bound to decline at an even more rapid rate. Unless you become more aggressive with service marketing.
In a world increasingly driven by technology, it isn’t a surprise that the automotive industry—more specifically, dealerships-has relied more on computer systems in the past few decades.