Tag Archives: owner retention

Affinitiv Case Study: Owner Retention & eCampaign

Based in Cincinnati, OH, Performance King Honda is well-positioned to take advantage of its location in an affluent zip code. Business has been good, and the dealership is currently expanding its service center from the current 19-bay facility to a new, 36-bay facility.

Affinitiv Case Study: Owner Retention

The Challenge

Like many others nationwide, the following three dealerships had one main goal: build customer loyalty. Each wanted to ensure that the customer business they worked so hard to earn remained at their store, bringing owners back at each stage of the vehicle lifecycle.