Tag Archives: multi-point inspections

Increasing Upsells with Video Multi-Point Inspections

With the evolution of technology, customers in your service lane expect a seamless, exceptional experience from check-in to checkout. A significant part of their service: the multi-point inspection. Enhancing communication and understanding during this point in vehicle care is crucial to driving customer satisfaction and increasing upsells. And having the right approach can help make […]

Word tracks—inspection explanations simplified

Finding issues on vehicles during multi-point inspections certainly isn’t uncommon. While every customer would obviously like a quick service visit and clean automotive bill of health, the job of the technicians is, after all, to detect and correct any potential vehicle problems during the visit.