A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Navigate the automotive market through developing trends
As 2021 comes to a close, the industry trends point to incredible resiliency and recovery from 2020. With shrinking repurchase windows and soaring vehicle valuations continuing their steady pace, what’s in store for 2022? Learn more about these developing trends inside our latest report.
Some key highlights from this edition include:
- Average total gross per sale continues to rise month-over-month and is 16% higher year-over-year
- RO counts decline but are still up 7% from previous year
- Trade-in values have risen by nearly $8k since the beginning of 2021
Outsmart the competition with data that informs your decisions. Complete the form below to download this edition of Affinitiv Automotive Industry Trends Guide today.
All | May 19, 2022