A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Navigate the automotive market through key and developing trends
As the first quarter of 2021 comes to a close, recovery continues as the automotive industry is still facing lingering impact from COVID-19. Our March 2021 Automotive Industry Trends Guide emphasizes the sales and service trends that are impacting the industry right now.
Some key highlights from this edition include:
- Key performance metrics declined in February after positive start in January
- Service revenue shows no sign of near-term recovery
- Sales shoppers are finding it more difficult to find the right vehicle
Outsmart the competition with data that drives informed decisions. Complete the form below to download this edition of Affinitiv Automotive Industry Trends Guide today.
All | November 17, 2023