Ensuring a thorough inspection process for your customers often means checking the status of their vehicles during various stages of service. Previously, that meant accessing a specific screen for each service category—dispatch, parts, customer approval, and so on—and then switching to a different screen to view another status.
Multi-status view, single-screen display
Now, AutoLoop MPI™ provides a convenient “workflow” view that allows users to see every stage of the service workflow on one screen. Each status is displayed in a separate box, and service staff can simply select the boxes they want to see on the page. Opened boxes are listed on the left side of the screen.
Users can also scroll around within the individual boxes to access as much information as they need or keep it open for easy reference. And if you’re looking for more in-depth details, it’s as simple as clicking on a customer name, or on the box itself. Once selected, the primary inspection page opens in a new tab for your convenience.
Stay on the same page with AutoLoop MPI
MPI’s user-friendly features are designed to streamline every service process. And eliminating those extra steps navigating from screen to screen helps save valuable time for your service staff. Plus, it keeps everyone on the same page with easily recognizable formats and icons.
For help utilizing this convenient new feature in AutoLoop MPI, please reach out to your Performance Manager.
Customer Only | January 10, 2019