A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
It’s almost a crystal-ball scenario: you have countless customers in your DMS that have a high likelihood of purchasing a new vehicle within the next three months. The problem is, you don’t know who they are, when they will be in-market, or how to pinpoint exactly the right time to connect with them. A crystal ball probably isn’t the best option – but you don’t know any other way to get all that valuable information.
Introducing Trade Ai, the first fully automated trade-generation tool and the only solution of its kind. Based on artificial intelligence, Trade Ai finds your top prospects, communicates with them, and encourages online appraisal – so that you’re the first dealer they visit when they’re ready to start shopping again. And it’s all done automatically.
Entire Process Driven by Data – Yours and Ours
Using a combination of the data in your DMS and AutoLoop proprietary data, Trade Ai analyzes your entire customer database every day to determine your current top prospects – then automatically reaches out to those individuals via strategic, no-pressure communications. Once they’re engaged, Trade Ai gives every potential customer a customized, guaranteed purchase price on their current vehicle from a live expert appraiser in their market.
And it doesn’t stop there: the tool continues to consistently monitor, retarget, and improve its customer engagement over multiple platforms to ultimately fill your showroom with trade-ready buyers.
Because Trade Ai is a fully automated tool that updates daily, you’ll never be faced with a challenging learning curve; you simply “set it and forget it.” Trade Ai follows artificial intelligence technologies similar to those used by Uber and employs the state-of-the-art distributed computing platform. A true machine learning model, it intelligently leverages all the knowledge it gathers from data compiled across millions of communications.
Even a Crystal Ball Can’t Do This
Trade Ai generates over 44 million customer predictions every day and has an 87% accuracy rate in predicting buyer behavior. It’s already delivering six times more customer responses than traditional marketing – which translates into a lot more people coming into your store ready to trade. It also makes the entire trade process shorter, smoother, and easier, creating happier customers and raising your CSI.
Drive sales and reinforce to your customers that you’re working with them to find exactly what they want and when they want it: instead of a crystal ball, explore the intelligently automated Trade Ai tool. Reach out to your Performance Manager today to get started.
Customer Only | January 10, 2019