AutoLoop Quote™ now saves your salespeople some extra steps – and instantly puts some extra-helpful information in their hands – by displaying a customer’s next upcoming service appointment on handouts and lead sheets.
Now, instead of continually having to refer back to the Service Ledger throughout the day for information about who’s coming in and when, staff can get an idea of upcoming service appointments simply by printing off the day’s handouts first thing in the morning.
Knowing if a customer is scheduled for service puts you at an advantage: if a customer isn’t on your books for service, you’re in a perfect position to encourage an appointment. Even if they are on your list of upcoming appointments, take advantage of this valuable face-time with your customer. Ask them about the service costs they’ve had with their current vehicle, and inform them of the benefits of a brand-new vehicle—little-to-no initial maintenance costs, the latest safety and technology features, a fresh manufacturer warranty, and more. Close the conversation with an equity analysis presentation, and inform them you’re there for all their vehicle needs if they choose not to trade up that day.
Adding next service appointments to your handouts and lead sheets is just another way Quote helps reduce steps and raise opportunities. For more info on this new feature, please reach out to your Performance Manager.
Customer Only | January 10, 2019