New: customize quotes based on state of residency and purchase type.
Customer Only | May 2, 2018
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A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
New enhancements in AutoLoop Quote™ now allow you to give your customers more accurate price estimates than ever before. One upgrade is the ability to generate purchase-specific tax rates for stores where the tax on purchasing a vehicle and leasing a vehicle differ.
The feature that many managers will really appreciate, however, is the ability for stores near state borders to define the correct tax rates for customers residing in either state. This means that quotes generated for all customers will be more accurate, whether they reside in the same state as your store or not. The new feature eliminates the need for quick math or corrections on the spot, and results in better informed, happier customers.
For information on implementing and using these new features in Quote, please reach out to your Performance Manager.