Tailor your view in SmartLane™ with this new update.
Customer Only | April 25, 2018
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A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
SmartLane users can now choose to access walk-around and inspection information in the way that works best for them. With this new update, service staff can view the two functions in two separate tabs, or they can combine them into one tab for a more consolidated view. For added convenience, these two options can be turned on and off as needed to best fit users’ needs from job to job—giving all SmartLane users more flexibility during the check-in and inspection process.
Easily perform a vehicle walk-around and make damage indications without having to switch between the Walk-Around and Inspection tabs. After the walk-around is completed, the inspection will update in AutoLoop MPI™ for dealerships enrolled.
To learn more about this convenient new SmartLane update, please reach out to your Performance Manager.