A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
As one of the founding members of the Installations team, Installations Manager Larry Wischnewsky paved the way for excellence with AutoLoop XRM™. From humble beginnings nearly nine years ago as a technical support agent, Larry quickly stepped up to his position and grew into bigger roles, where his vast knowledge and experience made him the go-to guy for getting work done.
Soon after joining the XRM team back in 2009, his hard work and dedication made a difference—and he was quickly promoted to Inside Account Manager/Setup. From there he moved on to Assistant Manager of Software Implementation, and later Manager of that department. Known as the expert in all things CRM and DMS data importing, his years of experience have made him a valuable part of the team – and the clear choice for the Installations Manager position.
“I worked with Larry when I was a trainer, and the team always knew that if we needed something, call Larry,” said Stephen Coambes, Director of Professional Services. “We are glad to have him. He really stepped up to the plate after the previous installations manager left. His experience and knowledge of XRM is invaluable and his ability to quickly step into the role, grab the ball, and start running was just what we needed. Thanks, Larry!”
Know an XRM superstar you’d like to shout out? Email Director of Field Development Ken Brahier at firstname.lastname@example.org with your comments and we may feature them in the coming months.
Customer Only | January 10, 2019