Totally personalized. Easily customized.
A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Tailor all your info to your specific needs with the new widget-based dashboard. Quicker to view and simpler to organize, easy-to-use widgets now make up each dashboard – giving you precisely the reporting you want in the most efficient format.
What They Are, What They Do
Dashboards are completely customizable mini-reports; widgets are small charts that can be added to or removed from a dashboard. By choosing the widgets you want from a pre-defined gallery, you can easily create and modify your own personalized dashboard with a few simple clicks. Three pre-defined dashboards – Store Performance, Sales and Service – are already available to instantly show you how AutoLoop products impact specific areas of your store at any given time.
The Widget Gallery
The Widget Gallery currently includes 17 metric-based widgets, plus a “Shortcuts” widget containing links to key reports. Explore some of the most useful widgets below – and find in-depth descriptions of each in our comprehensive training guide.
MTD RO Trends reveals your RO performance for the current month vs. the same month of the prior year
Appointment Trends shows appointment volume last week vs. prior week
Vehicle Loyalty measures the dealership’s ability to retain vehicles for service
Service Responses provides the total number of ROs unique to AutoLoop Essentials
Declined Repairs measures the effectiveness of the declined repair process
Service Advisor Performance evaluates the effectiveness of top service advisors
30-Day Reach displays the percentage of customers reached by AutoLoop Essentials
Email Collection show the effectiveness in capturing email addresses
Top Campaigns shows your top-performing campaigns for a specified time period
Start exploring your new widget-based dashboard today. For more information, please reach out to your Performance Manager.
Customer Only | January 10, 2019