A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Since joining AutoLoop over eight years ago, Senior Director of Engineering Lenice Kaspar has proven to be a vital part of the team, showing dedication through her hard work and contributing excellence to nearly every department of the company.
Setting the example with her strong work ethic, Lenice works behind the scenes keeping things running smoothly and handling issues that arise with confidence and ease. CRM Product Manager Craig Finnigan praises her amazing attitude: “Lenice has an unparalleled work ethic and her passion for perfection is beyond compare. She is the reason things get done around here. I could not imagine life without her.”
A Texas local, Lenice values time with her family and well-pampered dog, Sadie. She is a stellar cook and regularly brings in delicious treats to reward her team for completing tasks or hitting their goals. During football season, you can find her tailgating at her alma mater, Texas A&M University.
Know an XRM superstar you’d like to shout out? Email Director of Field Development Ken Brahier at email@example.com with your comments and we may feature them in the coming months.
Customer Only | January 10, 2019