This month’s spotlight: Jessica Roberts

A great customer experience is everything.

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Since joining AutoLoop in 2016, Field Performance Manager Jessica Roberts has quickly gained a reputation with her customers as dedicated and knowledgeable.

As one dealer reports, “Jessica is very attentive to our account. She goes above and beyond to assist us with our business development.” Plus, Jessica is known for promptly answering calls and stopping by for valuable “face time.” She sees excellent support like this as a two-way street with her customers. She has managers who will always answer her calls, even on weekends and after hours. It comes naturally to her to return the favor.

Born and raised in Lakeland, Jessica has lived in Florida all her life and currently calls Tampa home. In her spare time, she can be found helping around her family’s bee-keeping business, hanging out with her amazing dog Buddy or enjoying a nice glass of wine.

Know an XRM superstar you’d like to shout out? Email Director of Field Development Ken Brahier at kbrahier@car-research.com with your comments and we may feature them in the coming months.

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