A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
As one dealer reports, “Jessica is very attentive to our account. She goes above and beyond to assist us with our business development.” Plus, Jessica is known for promptly answering calls and stopping by for valuable “face time.” She sees excellent support like this as a two-way street with her customers. She has managers who will always answer her calls, even on weekends and after hours. It comes naturally to her to return the favor.
Born and raised in Lakeland, Jessica has lived in Florida all her life and currently calls Tampa home. In her spare time, she can be found helping around her family’s bee-keeping business, hanging out with her amazing dog Buddy or enjoying a nice glass of wine.
Know an XRM superstar you’d like to shout out? Email Director of Field Development Ken Brahier at firstname.lastname@example.org with your comments and we may feature them in the coming months.
Customer Only | January 10, 2019