A great customer experience is everything.
Creating brand loyalty in today's computerized world requires excellence and speed at every step of the automotive customer lifecycle, from first contact to repurchasing. If your dealership can't keep pace, we can guide you through a digital transformation to streamline your operations.
We provide a comprehensive and tailored solutions suite that converts manual tasks and face-to-face interactions to the digital applications you need to create a fantastic customer journey.
Connect with your customers – and boost profit – with highly targeted content that strengthens brand identity and builds lasting relationships. With all-new AutoLoop newsletters, you can now send your customers dealer-centric articles, lifestyle spotlights, custom offers and more – and with an average open rate of 21% and click-through rate of 13%, these email communications are proven to draw in 5:1 ROI. Ready to increase revenue and brand loyalty? Read on to learn more.
Accelerate Sales with Customer-Specific Offers
Pinpoint your best prospects with personalized upgrade offers. When paired with Quote™, you can automatically promote featured sales offers that are completely specific to each customer. And using your customer data pulled from the AutoLoop Customer Engagement Suite, you can target customers based on service history, current incentives and more.
Reach Out with Professional and Responsive Content
Engage your customers with professionally written articles promoting regional events and destination highlights, and add your dealer-custom articles to promote activities such as new model release parties, fundraisers, and more. Give your customers a familiar face and a personal connection with an employee spotlight. And with a completely responsive design, AutoLoop newsletters are optimized for full interaction on any device.
Make It Yours with Dealer-Centric Layout
Build brand awareness and loyalty with a custom welcome message displayed prominently at the top. Showcase your dealership with images of your showroom, service lane, waiting rooms, and employees at work. Set your dealership apart with content that is important to you, with informative how-to videos, local and national initiatives, service and sales offers and more.
Monitor Your Success with Detailed Analytics
Discover the impact of your newsletters with in-depth analytics covering all newsletter interactions, including activity report and customer open and click-through data. Gain a stronger understanding of your customers, using the data to track customer engagement, identify sales opportunities, and send compelling follow-up communications. With access to these reports, you can target and contact your prime sales opportunities via email, mail or phone.
Get Insider Info with Our Upcoming Webinar
Register for our upcoming webinar on Thursday, October 26 to see firsthand how the AutoLoop newsletter program can accelerate your ROI and drive customer engagement.
For more information on how to connect to your customers and increase profit using AutoLoop newsletters, please reach out to your Performance Manager.
Customer Only | January 10, 2019