We know that keeping your service lanes full and keeping them flowing smoothly can be a constant dual challenge. Ongoing adjustments from walk-ins and no-shows often result in wasted minutes tracking down and rearranging appointments, which means less time for your best customers – the very ones you want to prioritize.
But now, you can instantly view your no-show customers from Quote™’s Service Ledger – giving you previously unavailable options and distinct advantages.
- Eliminate sifting through all your customers to find those who didn’t actually come in: the ledger clearly designates these individuals and provides that information at a glance.
- Easily target your no-shows and turn missed appointments into new revenue opportunities with personalized upgrade communications and offers.
- Avoid preparing equity proposals for customers that aren’t there: simply skip right to the next one with no wasted time. If you print all handouts together at once, a quick look at the ledger tells you which customers were no-shows so you can move on to others.
The Quote Service Ledger is strategically designed to put the ongoing, real-time information you need right at your fingertips. For more information on Service Ledger updates, or for help on utilizing any new features, please contact your Performance Manager.
Customer Only | DATE 01, 2019