Keeping customers engaged throughout the vehicle lifecycle is key to your success. Today it takes a thoughtful, targeted and multi-channel approach to gain the right balance of communications for your customers. Our always-on 360 degree analytics engine makes pertinent recommendations guiding you to take action to drive improved dealership performance and customer satisfaction.
Communication is an art
At AFFINITIV, we’ve mastered the art of loyalty communication programs. We build customer loyalty with smart, relevant messaging delivered to the customer in the format of their preference:
- Social Media
- Direct Mail
It’s what we do best at AFFINITIV – Connect customers for life!
Connectiv1 platform comes with everything you need to drive success and is supported by the largest field force in the industry:
- An end-to-end integrated solution with predictive analytics capabilities
- User-friendly personalized portals with responsive designs
- Communication cadences proven to be the most effective in the industry
- Easy-to-read reports with flexible/expandable menus
- Support for OEM branding, content management, alternate landing pages
- Seamless SSO integration
- AFFINITIV IDP for Dealer Direct
- Native integration with our appointment scheduling system, industry-leading solution TimeHighway, for seamless data sharing and improved customer experience
For improved loyalty and increased customer spends throughout the vehicle lifecycle, count on AFFINITIV to bring you the state-of-the-art solutions and cutting edge technology necessary to not only reach your goals, but surpass your expectations.
For more information how we can help you connect to your customers for life,
click the link below.