careers page

JOIN OUR TEAM!

Our goal is to help our clients achieve new heights. At Affinitiv it’s our people who make that happen. We’re always looking for new talent who align with our vision and core values.

 

OUR MISSION & VISION

At Affinitiv, we partner with our clients to build connected customers for life through agility and data-driven technology solutions.

 

OUR CORE VALUES

Affinitiv_CoreValues

Our company offers competitive compensation, comprehensive benefits, and state-of-the-art technology. Are you ready for the challenge?

 

 

CURRENT OPPORTUNITIES:

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Manager, Client Care

Affinitiv is looking for a Manager, Client Care to join our team. This position will be based in our Chicago Loop office and report to the VP, Client Care.

In this role, you will be responsible for the day to day operations of the Client Care Department. You will oversee several client care teams to ensure all end to end processes are executed properly resulting in an exceptional client experience and operational efficiencies. You will collaborate heavily with all functional areas across Affinitiv to resolve issues escalated from the Client Care Specialists.

What You'll Do:

• Drive the Client Care teams to meet production and quality goals and department SLAs

• Ensure Client Care team members are satisfying monthly client contact requirements

• Monitor operations to ensure adherence to company and department policies

• Responsible for adjusting available staffing to meet needs due to absences, vacations and Holidays

• Support field sales inquiries and requests in a timely manner

• See all escalated issues through to resolution, understanding root cause

• Encourage teams to identify and implement process improvements, foster a culture of group participation and collaboration as well as personal accountability

• Responsible for all aspects of people management including recruitment, engagement and training and development

• Track and report Client Care performance against department and company goals

• Encourage teams to identify and implement process improvements, foster a culture of group participation and collaboration as well as personal accountability

What We're Looking For:

• Bachelor’s degree or equivalent work experience

• 5+ years in an environment requiring strong communication, coordination and client service skills – marketing/automotive industry experience preferred

• 2+ years of proven experience leading high performing teams

• Ability to prioritize competing tasks, think beyond basic responsibilities and oversee strategic client business objectives for the company

• Excellent communication skills: able to articulate ideas and communicate well with clients, direct reports, senior management and other departments

• Excellent interpersonal skills: able to develop relationships with clients, build trust and relate well with others at all levels, including staff and senior management

• Must possess a strong sense of urgency, self-motivation and project ownership

• Results-oriented, highly organized, and attention to detail is essential

• This is a highly task-oriented position that requires focus and excellent follow-through

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life. It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
IT, Project Manager

Affinitiv is looking for an IT, Project Manager to join our team. This position will be based in our Chicago Loop office and report to the EVP, IT Operations.

What You'll Do:

• Identify IT projects in discussion with clients and internal teams

• Analyze business requirements and complete necessary research to implement solutions

• Coordinate work with onshore/offshore resources, internal client care team and clients.

• Actively participate on client calls and present solutions and status of projects

• Complete projects on time and within budgeted resources

• Maintain accuracy and quality service by establishing and enforcing organization standards

• Motivate and encourage team to find innovative and creative solutions

• Focus on efficiency in executing solutions

• Collaborate with cross functional / interdepartmental teams across the company

• Timely communicate project status to all stake holders

What We're Looking For:

• Undergraduate degree or equivalent experience

• 2-3 years of Project Management Experience

• Excellent verbal and written communication

• Understanding of C# .net technology

• Working knowledge of SQL Server databases

• Experience with Agile Methodology

• Prior experience in software development is preferred

• Knowledge of Automotive business is preferred

• Must be a collaborative team player with a proven history of driving projects to completion

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Operations Account Manager

Affinitiv is looking for an Operations, Account Manager to join our team. This position can be located in our downtown Chicago, IL or Mason, OH office and will report to our VP, Account Management.

In this role, your focus will be on the overall customer experience for a subset of Affinitiv’s key accounts. You will be the internal customer advocate and coordinate with internal teams to drive execution of client programs.

What You'll Do:

• Oversee and manage the execution of client programs, identify changes to remove or escalate delivery obstacles

• Responsible for identifying internal process improvement opportunities and quickly implementing solutions to achieve quality goals

• Coordinate internal teams to meet and exceed client expectations

• Proactively assess, clarify, and validate client needs on an ongoing basis to ensure continuous improvement and a best in class client experience

• Support the VP, Account Management in developing key account relationships at all levels of an organization and uncovering additional business opportunities

• Work with clients on forecasts and plans and identify new opportunities for revenue growth

What We're Looking For:

• Bachelor’s degree

• 2+ years of account management or operations experience, automotive or marketing industries preferred

• Exceptional organizational and time management skills with the ability to focus on multiple projects simultaneously

• Strong interpersonal skills including the ability to work well with and influence others

• Proven history of internal process improvement

• Comfort working in a fast paced, dynamic environment with shifting priorities

• Ability to travel 20% of the time

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are

Apply Now
Inside Sales Representative

Affinitiv is looking for a driven, confident and energetic full-time Inside Sales Representative for our Chicago, IL location who enjoys prospecting clients, building relationships and making money. A successful Inside Sales Representative will leverage their excellent communication, sales and product knowledge skills to generate revenue through telephone sales of Affinitiv Products.

What You Get To Do:

  • Prospect clients by calling automotive dealerships to identify the Service Manager and/or General Manager contact, setting up appointments, and sending out follow-up emails.
  • Consultative selling approach to ensure the needs of the client are met.
  • Close sales by building relationships, overcoming objections and skillfully influencing clients to make buying decisions.
  • Follow-through on each order by receiving a completed order form, reviewing it for accuracy and submitting it for processing.
  • Follow-up with clients on cancelled orders and set expectations for future calls.

What You Need to Succeed:

  • Prior experience in a fast-paced sales environment involving telephone sales and cold calling.
  • Competitive spirit and a relentless drive to succeed (if the company makes money, you make money!).
  • Confidence to overcome sales objections and utilize proven sales closing techniques.
  • Self-motivated, quick to learn and apply new product information, systems and techniques.
  • Excellent communication and relationship-building skills.
  • Perseverance, integrity, reliability and professional demeanor.
  • Attention to detail, follow-through, and ability to prioritize your time.
  • Salesforce or other CRM usage experience.
  • Must have a High School Diploma; some college work is a plus.

Affinitiv is a marketing technology company built on advanced analytics and a leading-edge technology platform, enabling car manufacturers and dealers to produce, manage, measure and optimize multi-channel communications. Our partners include the strongest automotive brands in the world such as Lexus, Acura, Porsche, Kia, BMW, Audi and many others. Affinitiv offers competitive compensation and sales incentives, a comprehensive benefits package, a casual and employee-friendly work environment, and more.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Digital Advisor
Affinitiv is looking for a Digital Advisor to join our team. This position will be based in our downtown Chicago office. In this role you will be a proactive, consultative partner to our OEM Teams, Sales Teams and Product Operations. Your goal is to provide superior support and product fulfillment to maintain positive client relationships and identify marketing strategy across all digital platforms. To be successful in this role you need to be passionate about digital marketing, comfortable in a high-volume environment and able to help facilitate growth and efficiently across multiple internal and external teams. The Digital Advisor touches all departments within Affinitiv. You will need to be able to speak and understand the languages of the different departments and be comfortable navigating through ambiguity of all kinds to create clarity.

What You’ll Do:

  • Maintain monthly contact with Clients to review product set up, evaluate potential changes, address concerns and learn their business
  • Oversee and drive the product fulfillment process including set up, processing change requests, coordinating with internal departments as needed and following up on all client requests
  • Promote prompt issue resolution with accurate & timely follow up to inquiries
  • Provide support to and build relationships with Affinitiv sales force, work together to coordinate client follow up, product strategy and report fulfillment
  • Participate in weekly sales calls in assigned region and collaborate with OEM teams to drive comprehensive marketing strategy

What We’re Looking For:

  • Minimum 2 years agency experience in a digital media or account management role
  • Marketing/Advertising related higher education required
  • Ability to work independently with minimum supervision and as part of a team
  • Excellent written and verbal communication skills
  • Ability to deliver high quality results in a deadline driven environment
  • High attention to detail
  • Proficiency in the Microsoft Office and Adobe suite of products.

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life. Affinitiv is an Equal Employment Opportunity employer.
Apply Now
Graphic Designer

Affinitiv is looking for a Graphic Designer to join our team in our Chicago Loop office!

What You'll Do:

  • Work independently to plan, manage and track multiple design projects simultaneously
  • Prepare initial layouts & design concepts for client proofing
  • Illustrate concepts by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts
  • Design, develop and create animated HTML5 banners (Display Ads)
  • Create HTML5 email campaigns
  • Collaborate with the Digital and Interactive team to bring designs to life
  • Design according to specific brand/CI guidelines
  • Amend final designs to client’s comments and gain full approval
  • Review designs for errors before printing or publishing them
  • Prepare finished copy and art by operating typesetting, printing, and similar equipment; purchasing from vendors
  • Complete projects by coordinating with outside business development managers, dealerships, agencies, printers, etc.
  • Contribute to team effort by accomplishing related results as needed
What We're Looking For:
  • BA in Graphic Design, Visual Design, Fine Arts, or related field preferred
  • A highly motivated, creative individual who has a passion for digital and interactive design and a finger on the pulse of what’s new and innovative in digital design and interactivity
  • 1-2 years’ experience as a professional graphic/digital designer able to demonstrable skills with a strong portfolio
  • Must be fluent in the latest versions of Photoshop, Illustrator, InDesign, Adobe Animate or Google Web Designer (Knowledge of After Effects, Premiere Pro and Cinema 4D for video editing/motion graphics will be a bonus)
  • Ability to work on a PC platform
  • Possession of creative flair, versatility, conceptual/visual ability and originality
  • Excellent verbal and written communication skills, team player, and the ability to influence through conversation
  • Outstanding organization and time management skills to work in a deadline-driven environment
  • Ability to work, communicate and collaborate in a team environment
  • Able to take design direction and work with input from senior creatives
  • Strong ability to learn technology and keep up with ever-changing advances and capabilities
  • Basic HTML/CSS Knowledge (other code languages is preferred)
Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, drive service retention and sales. We have the only solution in the market with an integrated Service Marketing and Service Appointment capability. Our digital and social media solutions enable our customers to complement marketing campaigns with deeper and richer engagement across target audiences. With our new approach, we are helping our partners create connected customers for life.   Affinitiv has the largest number of preferred OEM relationships in the market and is currently working with more than 5,500 dealerships. Affinitiv is an Equal Employment Opportunity employer.
Apply Now
Data Scientist
Affinitiv is looking for a Data Scientist to join our team! This position will be based in our Costa Mesa, CA office. In this role you will be a key technical player to our OEM clients. You will have strong problem solving, predictive analytic, a data story telling skills. To be successful in this role you need to be passionate about data analytics, be a fast learner, and have a strong interest in data and technology.

What You’ll Do

• Understand the data model used in running various OEM marketing programs and interpret that data

• Run complex SQL queries to prepare the data for creating predictive models

• Build predictive models and work with business managers and analytics leads

• Run different statistical algorithms and identify best performing models on data sets

• Work with IT and operations team to launch marketing campaigns and programs using predictive models

• Measure the campaign/program results from control group Vs test group(s) and do the lift analysis

What We’re Looking For

• Bachelors in Statistics, Mathematics, or a related quantitative field • Experience in applied data analysis, particularly predictive modeling and statistical analysis • Experience with advanced predictive analytics algorithms • Experience with tools such as R, SAS or SPSS • Advanced skills in RDBMS, SQL, Excel and other Microsoft office suite products • Strong analytical skills and communication skills Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life. Affinitiv is an Equal Employment Opportunity Employer.
Apply Now
Business Development Manager (BDM)-New Jersey-Central

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization. Come join Affinitiv as a Business Development Manager (BDM) with our Field Sales team. As a BDM, you will manage and expand existing dealership relationships and grow our dealership base within your assigned territory.

As a BDM you will:

  • Retain customers by providing proactive consultative services and ensure usage of and increase utilization of all Affinitiv products and services
  • Regularly analyze the overall health of clients, identifying areas for improvement and new opportunities for leverage Affinitiv products
  • Grow your customer base, upselling and finding new business opportunities
  • Understand your market which includes knowing the number of franchises and independent dealerships in your territory, prospecting new customers, and know the competition & be aware of their penetration in your marketplace. Learn the dealership association groups in your territory
  • Have excellent knowledge of all Affinitiv solutions
  • Follow necessary processes using NetSuite and Salesforce.com

What We’re Looking For

  • 2+ years of sales experience, automotive experience helpful
  • Consultative sales approach, outstanding account management and ability to build strong relationships
  • Self-starter with great time management as you’re accountable for your own schedule and managing your time
  • Goal and sales oriented
  • Passion for the business and industry
  • Ability to travel as much as needed for your territory

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Inside Sales Representative

Affinitiv is looking for a driven, confident and energetic full-time Inside Sales Representative for our Chicago, IL location who enjoys prospecting clients, building relationships and making money. A successful Inside Sales Representative will leverage their excellent communication, sales and product knowledge skills to generate revenue through telephone sales of Affinitiv Products.

What You Get To Do:

  • Prospect clients by calling automotive dealerships to identify the Service Manager and/or General Manager contact, setting up appointments, and sending out follow-up emails.
  • Consultative selling approach to ensure the needs of the client are met.
  • Close sales by building relationships, overcoming objections and skillfully influencing clients to make buying decisions.
  • Follow-through on each order by receiving a completed order form, reviewing it for accuracy and submitting it for processing.
  • Follow-up with clients on cancelled orders and set expectations for future calls.

What You Need to Succeed:

  • Prior experience in a fast-paced sales environment involving telephone sales and cold calling.
  • Competitive spirit and a relentless drive to succeed (if the company makes money, you make money!).
  • Confidence to overcome sales objections and utilize proven sales closing techniques.
  • Self-motivated, quick to learn and apply new product information, systems and techniques.
  • Excellent communication and relationship-building skills.
  • Perseverance, integrity, reliability and professional demeanor.
  • Attention to detail, follow-through, and ability to prioritize your time.
  • Salesforce or other CRM usage experience.
  • Must have a High School Diploma; some college work is a plus.

Affinitiv is a marketing technology company built on advanced analytics and a leading-edge technology platform, enabling car manufacturers and dealers to produce, manage, measure and optimize multi-channel communications. Our partners include the strongest automotive brands in the world such as Lexus, Acura, Porsche, Kia, BMW, Audi and many others. Affinitiv offers competitive compensation and sales incentives, a comprehensive benefits package, a casual and employee-friendly work environment, and more.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Training Representative

Job Overview:

The Training Representative is responsible for researching current and new accounts and trains the dealership personnel on utilizing the various tools in TimeHighway to enhance the way the service department does business. A consultative approach is warranted as Fixed Operations Directors and Service Managers will often ask for input on how to improve their business. This position works closely with other departments to establish timelines for setup changes, researching requests, and follow up with the dealership. In addition to providing dealership training, the Training Representative is responsible for training new TimeHighway associates on both service department functions and the TimeHighway program. Training Representatives are responsible for maintaining positive relationships with dealership personnel and TimeHighway associates.

This position is remote with east coast or Midwest location preferred. Hours will be 9a-6p ET.

Responsibilities include, but are not limited to:

  • Provide quality training for attendees with varying levels of automotive experience.
  • Coordinate webinar meetings to promptly start 15 minutes prior with invites sent before 8:00am (Eastern Time) to all attendees. Review all upcoming training sessions to be ready for possible conflicts.
  • Research dealership accounts to provide customized consultative training based on the attendee’s position and duties.
  • Create a positive training climate for trainees – reassure attendees throughout each session and work on buy- in tailored to the attendee’s position and job duties.
  • Manage and report on the attendance and demeanor of attendees.
  • Maintain the Training and Support Installation Spreadsheet to ensure successful implementation of new accounts.
  • Assist with new account follow-up calls and ongoing support calls to solidify relationships and ensure each dealership’s success.
  • Contribute to existing and future knowledge to ongoing training materials.
  • Remain current on topics related to all DMS Providers and to new program enhancements/features.
  • Ability to understand needs of individual dealerships, contact to review set up concerns, and implement solutions.
  • Work with other team members to ensure high standards of quality.
  • Report software issues for the team to duplicate and test the Development site when new code is released.
  • Prepare and deliver Training Bursts for TimeHighway associates on various topics.
  • Participates in Saturday HelpDesk rotation.
  • Other responsibilities as requested.

Skills and Experience:

  • Speak effectively in large groups, clearly articulate thoughts, and provide clear responses.
  • Requires strong verbal and written communication skills, ability to communicate ideas in persuasive manner, creative, flexible and driven to achieve results.
  • Ability to analyze situations and take effective actions.
  • Employ problem solving to address complex issues.
  • Ability to work in teams, both supporting others and being supported.
  • Must be able to work independently and maintain self-discipline in meeting job requirements.
  • Demonstrate the ability to bring new ideas to the team.
  • Must follow instructions, respond to management direction, and solicit feedback to improve performance.
  • Must possess impeccable time management skills and the ability to prioritize and plan work activities using time efficiently.
  • Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • This position requires the ability to be a strong team player and to work as part of a close knit group in an open environment and contribute to building a positive team spirit.
  • Ability to adapt to changes in the work environment manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Must be able to maintain regular and predictable attendance subject to the leave, PTO, and attendance policies.
  • Serves as a subject matter expert to properly train team members, evaluate training, and provide feedback on where expectations were met and not met.
  • Working knowledge of computers. Proficient in Microsoft Office Products: Word, Excel, Outlook and PowerPoint.
  • Automotive experience preferred, but not required.
Apply Now
HelpDesk Team Member

Job Overview:

The HelpDesk Team Member is responsible for responding to customer inquiries and resolving concerns with the TimeHighway program using a high level of customer service skills.  Most inquiries are submitted via email and the HelpDesk Team Member is responsible for staying within the 5 minute rule to respond to dealership emails.

Hours will be 9a-6p PT.

Responsibilities include, but are not limited to:

  • Responding to multiple simultaneous email requests from dealership personnel within 5 minutes.
  • Effectively handle phone calls and high volume of emails from customers who have questions or concerns.
  • Providing exemplary customer service to our accounts.
  • Provide first level of support for dealerships and either answer or facilitate the answering of questions or escalated issues in a timely manner.
  • Analyze information received, asking clarifying questions, researching, locating answers, and gather additional information necessary to complete the request or post for other teams. Test changes made to dealership set up.
  • Remain current on topics related to new program enhancements/features.
  • Remain current on topics related to all DMS Providers.
  • Request logins for new dealership associates.
  • Take incoming and make outgoing calls to dealerships to answer questions and address concerns.
  • Provide dealership associates answers to questions about the TimeHighway program.
  • Manage, research, complete, and reply to assigned tasks.
  • Ability to understand needs of individual dealerships, contact to review set up concerns, and implement solutions.
  • Pull service lists and schedule and waiter spreadsheets.
  • Update email templates and profiles with new Service Manager information.
  • Contributes to team effort by accomplishing related results as needed; processing assigned tasks and working closely with the Setup and Training Teams to ensure customer requests are completed in a timely manner.
  • Schedule reviews for new Service Managers.
  • Schedule training for new dealership personnel.
  • Schedule refresher training sessions for existing dealership personnel.
  • Share information with other team members on how concerns were resolved.
  • Post relevant information in Basecamp and Highrise.
  • Recommend dealership best practices.
  • Maintain constructive relationships with dealership personnel.
  • Bring any recurring inquiries/concerns to the HelpDesk Manager.
  • Test Development and Production updates and enhancements.
  • Participates in Saturday HelpDesk rotation.
  • Maintain land line and home office computer, keep virus scan and internet software up to date.
  • Participate in Saturday HelpDesk rotation.
  • Other responsibilities as requested.
  • Skills and Experience:

  • Ability to apply consulting strategies with other teams to enhance customer care initiatives.
  • Excellent communication, interpersonal, and organizational skills.  Speak effectively, clearly articulate thoughts, and provide clear responses.
  • Strong verbal and written communication skills.
  • Ability to build strong cross functional peer network.
  • Ability to manage work as part of a team.
  • Ability to work independently and maintain self-discipline in meeting job requirements.
  • Ability to analyze situations and take effective actions.
  • Demonstrate the ability to create new ideas.
  • Working knowledge of computers and general office productivity software.
  • Automotive experience is STRONGLY preferred, but not required.
  • Bachelor’s degree preferred, but not required.
Apply Now
Call Center Representative

Join an enthusiastic group of professionals and gain valuable skills for the future. There will be no sales required; just conduct surveys for auto dealerships. We have flexible both part-time day and evening shifts available. This is the perfect job for students, homemakers or retirees.

QUALIFICATIONS & EXPERIENCE

  • Applicant must have strong communication skills
  • Applicant must be positive, people-oriented and energetic with a great phone personality
  • Some computer and data entry experience preferred
Affinitiv is an Equal Employment Opportunity employer.
Apply Now
Operations Account Manager

Affinitiv is looking for an Operations, Account Manager to join our team. This position can be located in our downtown Chicago, IL or Mason, OH office and will report to our VP, Account Management.

In this role, your focus will be on the overall customer experience for a subset of Affinitiv’s key accounts. You will be the internal customer advocate and coordinate with internal teams to drive execution of client programs.

What You'll Do:

• Oversee and manage the execution of client programs, identify changes to remove or escalate delivery obstacles

• Responsible for identifying internal process improvement opportunities and quickly implementing solutions to achieve quality goals

• Coordinate internal teams to meet and exceed client expectations

• Proactively assess, clarify, and validate client needs on an ongoing basis to ensure continuous improvement and a best in class client experience

• Support the VP, Account Management in developing key account relationships at all levels of an organization and uncovering additional business opportunities

• Work with clients on forecasts and plans and identify new opportunities for revenue growth

What We're Looking For:

• Bachelor’s degree

• 2+ years of account management or operations experience, automotive or marketing industries preferred

• Exceptional organizational and time management skills with the ability to focus on multiple projects simultaneously

• Strong interpersonal skills including the ability to work well with and influence others

• Proven history of internal process improvement

• Comfort working in a fast paced, dynamic environment with shifting priorities

• Ability to travel 20% of the time

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are

Apply Now
Account Director - Plano

Affinitiv is looking for an Account Director to join our team. This position will be based remotely in Texas.

In this role, you will be focused on creating, managing and nurturing partnerships with Affinitiv OEM clients. Through a blend of strategic and tactical work, you will learn your clients’ most pressing business issues to establish yourself as a trusted business advisor and identify consultative selling opportunities. We are looking for team members who are absolutely obsessed with delighting their clients.

What You’ll Do

  • Provide strategic, proactive consultative services to your clients to ensure and increase utilization of all Affinitiv products and services
  • Identify and close selling opportunities
  • Regularly analyze the overall health of accounts and identify areas for improvement
  • Collaborate with clients to create custom programs or business initiatives that increase brand awareness and support both Affinitiv and clients’ business objectives
  • Continually promote a strong, positive Affinitiv presence within your clients’ business virtually and in person

What We’re Looking For

  • Bachelor's Degree, preferably Marketing or Business
  • 5-7 years’ Account Management or Consultative selling experience, Automotive or Marketing Industry strongly preferred
  • Comfort with light travel throughout the territory
  • A proven ability to excel in a fast-paced environment and quick responsiveness
  • Strong self-directed project management skills, including prioritization and ability to multi-task
  • Experience with a CRM platform preferred

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Account Director - Detroit

Affinitiv is looking for an Account Director to join our team. This position will be based remotely in Detroit and report to our Director of OEM Programs.

In this role, you will be focused on creating, managing and nurturing partnerships with Affinitiv OEM clients. Through a blend of strategic and tactical work, you will learn your clients’ most pressing business issues to establish yourself as a trusted business advisor and identify consultative selling opportunities. We are looking for team members who are absolutely obsessed with delighting their clients.

What You’ll Do

  • Provide strategic, proactive consultative services to your clients to ensure and increase utilization of all Affinitiv products and services
  • Identify and close selling opportunities
  • Regularly analyze the overall health of accounts and identify areas for improvement
  • Collaborate with clients to create custom programs or business initiatives that increase brand awareness and support both Affinitiv and clients’ business objectives
  • Continually promote a strong, positive Affinitiv presence within your clients’ business virtually and in person

What We’re Looking For

  • Bachelor's Degree, preferably Marketing or Business
  • 5-7 years’ Account Management or Consultative selling experience, Automotive Industry Experience required
  • Comfort with light travel throughout the territory
  • A proven ability to excel in a fast-paced environment and quick responsiveness
  • Strong self-directed project management skills, including prioritization and ability to multi-task
  • Experience with a CRM platform preferred

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now

OFFICE LOCATIONS

  • MASON, OH
    4680 Parkway Drive, Suite 202
    Mason OH, 45040

    COSTA MESA, CA
    575 Anton Boulevard, Suite 700
    Costa Mesa, CA 92626

    LONG GROVE, IL
    3 Corporate Drive, Suite 160
    Long Grove, IL 60047

    CALABASAS, CA
    26025 Mureau Road
    Calabasas, CA 91302

    GLENDORA, CA
    2011 E Financial Way
    Glendora, CA 91741

    HYDERABAD, INDIA
    SLN Terminus, 6th Floor, Suite #100
    Jayabheri Enclave, Miyapur road, Gachibowli
    Hyderabad, TG 500032

CONNECT

Affinitiv brings four leading companies together into a single powerful platform. For existing customers with questions about our new company, please contact your account manager.