careers page

JOIN OUR TEAM!

Our goal is to help our clients achieve new heights. At Affinitiv it’s our people who make that happen. We’re always looking for new talent who align with our vision and core values.

 

OUR MISSION & VISION

At Affinitiv, we partner with our clients to build connected customers for life through agility and data-driven technology solutions.

 

OUR CORE VALUES

Affinitiv_CoreValues

Our company offers competitive compensation, comprehensive benefits, and state-of-the-art technology. Are you ready for the challenge?

 

 

CURRENT OPPORTUNITIES:

Director, Product Manager

Affinitiv is looking for an A+ Director of Product to help us achieve our vision of defining and

dominating the Auto Marketing market. In this role, you will be responsible for the design, development

and support of features on our next generation product.

This role can be located in downtown Chicago, IL or Calabasas, CA.

What You'll Do

  • Collaborate with our VP of Product and Executive Team to define product roadmap
  • Own delivery of the product roadmap
  • Define features - write specs, user stores, create wireframes, prototypes, test plans, release checklists; communicate functionality and incorporate feedback
  • Manage daily workflow with a team of engineers and designers
  • Work with engineering and design team to estimate, implement, and build features and ensure we're working on the highest priority projects at all times
  • User test and A/B test products to maximize user satisfaction and performance
  • Lead product-related communications across company
  • Lead definition and topline development of GTM marketing activities
  • Ensure we ship solid product at a timely pace
  • Know every competitive product inside out
  • Be a thought leader on automotive services marketing

What We're Looking For

  • 7+ years product management experience
  • College degree preferred, MBA is a plus
  • Automotive Industry and SaaS platform experience preferred
  • Pragmatic Marketing Certified
  • Previous experience shipping and iterating on successful product(s)
  • Ability to work independently and at a quick pace
  • Strong preference will be given to candidates with SaaS and/or marketing platform experience
  • Leadership experience preferred

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Sales Contract Administrator

Affinitiv is looking for a Sales Contract Administrator to join our team. This person will be based at our headquarters in downtown Chicago and will report Affinitiv’s Executive Vice President of Client Care.

In this role, you will be responsible for reviewing incoming contracts ensuring all applicable information is obtained prior to forwarding the contract to the product launch team. In addition, contract launch status will be noted by the Sales Contracts Administrator in Salesforce throughout the onboarding process. This position is also responsible for ensuring all client contracts are complete and forwarded to the applicable launch teams consistent with the department’s requirements and workflow.

What You’ll Do

  • Assists field sales teams in reviewing incoming contracts to ensure they are complete and meet the submission requirements.
  • Ensures contracts are delivered to the applicable product launch teams.
  • Recommend and document contract management process improvements based on interactions with users and process audits.
  • Salesforce Case Management
  • Assists with contract audit’s and reports any discrepancies to management
  • Performs other duties as assigned or apparent.

What We’re Looking For

  • Knowledge of Affinitiv Products and contracts
  • Previous experience with a CRM system or other automated contract management system is required.
  • Experience as an individual contributor responsible for administering complex B2B revenue contracts is required.
  • Must be able to prioritize workload using good judgment and be able to understand complex issues and business concepts quickly.
  • Enjoy working in a fast paced environment.
  • Must be extremely detail-oriented and have exceptional organization skills.
  • Able to build and maintain constructive and effective relationships with Sales, Client Care and product launch teams.

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Project Manager

Affinitiv is looking for a Project Manager to join our team.

As the OEM Project Manager you are responsible for managing the flow of client projects to ensure appropriate submissions of requests, prioritization, assignment to system releases, and on time completion of projects. The Project Manager coordinates with all departments within the organization to ensure project tasks are completed and escalates issues accordingly. You will also monitor ongoing activities and the various project variables to identify any obstacles beforehand and identify and resolve any potential roadblocks.

What You’ll Do

  •  Coordinate with OEM, marketing, IT, and development teams for all new project proposals
  •  Effectively communicate with the client in understanding their needs, projects from their perspective, and provide status updates
  • Work closely with the executive team in maintaining all project preparation, planning, and system releases
  • Conduct post project meetings and surveys to collect feedback and measure success
  • Plan, measure, and collect performance data such as status vs. delivery, expended labor, and other progress measurement data
  • Manage and track all changes, potential changes, and ensure estimates of cost and schedule changes are given visibility with the client and project management team
  • Integrate cost and schedule data within the company’s accounting and management systems to facilitate meeting company’s performance and financial goals
  • Work independently on complex project risk assessment issues, manage conflict, and provide resolution using a combination of technical skills, leadership, teamwork and people management skills.

What We’re Looking For

  • 3-5 years of project management or coordination
  • Bachelor’s Degree in a related field
  • Knowledge of Basic IT, Project Management, and Marketing Terminology/Methodology
  • Automotive dealership and manufacturer experience preferred
  • CRM Experience
  • Microsoft Office Product Suite - Power Point, Visio, Excel, Word
  • Excellent communication skills and the ability to plan, organize, and prioritize duties, tasks, and assignments
  • An ambiguous and flexible individual looking to join a new and exciting environment

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Director, Product Manager

Affinitiv is looking for an A+ Director of Product to help us achieve our vision of defining and

dominating the Auto Marketing market. In this role, you will be responsible for the design, development

and support of features on our next generation product.

This role can be located in downtown Chicago, IL or Calabasas, CA.

What You'll Do

  • Collaborate with our VP of Product and Executive Team to define product roadmap
  • Own delivery of the product roadmap
  • Define features - write specs, user stores, create wireframes, prototypes, test plans, release checklists; communicate functionality and incorporate feedback
  • Manage daily workflow with a team of engineers and designers
  • Work with engineering and design team to estimate, implement, and build features and ensure we're working on the highest priority projects at all times
  • User test and A/B test products to maximize user satisfaction and performance
  • Lead product-related communications across company
  • Lead definition and topline development of GTM marketing activities
  • Ensure we ship solid product at a timely pace
  • Know every competitive product inside out
  • Be a thought leader on automotive services marketing

What We're Looking For

  • 7+ years product management experience
  • College degree preferred, MBA is a plus
  • Automotive Industry and SaaS platform experience preferred
  • Pragmatic Marketing Certified
  • Previous experience shipping and iterating on successful product(s)
  • Ability to work independently and at a quick pace
  • Strong preference will be given to candidates with SaaS and/or marketing platform experience
  • Leadership experience preferred

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Digital Advisor

Affinitiv is looking for a Digital Advisor to join our team. This position will be based in our downtown Chicago office.

In this role you will be a proactive, consultative partner to our OEM Teams, Sales Teams and Product Operations. Your goal is to provide superior support and product fulfillment to maintain positive client relationships and identify marketing strategy across all digital platforms. To be successful in this role you need to be passionate about digital marketing, comfortable in a high-volume environment and able to help facilitate growth and efficiently across multiple internal and external teams. The Digital Advisor touches all departments within Affinitiv. You will need to be able to speak and understand the languages of the different departments and be comfortable navigating through ambiguity of all kinds to create clarity.

What You’ll Do

  • Maintain monthly contact with Clients to review product set up, evaluate potential changes, address concerns and learn their business
  • Oversee and drive the product fulfillment process including set up, processing change requests, coordinating with internal departments as needed and following up on all client requests
  • Promote prompt issue resolution with accurate & timely follow up to inquiries
  • Provide support to and build relationships with Affinitiv sales force, work together to coordinate client follow up, product strategy and report fulfillment
  • Participate in weekly sales calls in assigned region and collaborate with OEM teams to drive comprehensive marketing strategy
  • Review reports via phone and/or in-person with client and BDM on monthly basis, gather client feedback
  • Proactively collaborate with Digital & Social teams  find options  for optimization based on goals and objectives that the dealer has shared on monthly calls, send recap email that includes the BDM
  • Analyze campaigns in both AdWords and Facebook Business Manager in order to suggest changes to improve performance metrics
  • Work with the support teams to do any type of deep dive or client analysis that is requested for the client, share that information on a call that includes the BDM

What We’re Looking For

  • Minimum 2 years agency experience in a digital media or account management role
  • Marketing/Advertising related higher education required
  • Ability to work independently with minimum supervision and as part of a team
  • Excellent written and verbal communication skills
  • Ability to deliver high quality results in a deadline driven environment
  • High attention to detail
  • Proficiency in the Microsoft Office and Adobe suite of products.

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Client Care Specialist

Affinitiv is looking for a Client Care Specialist to join our team. This position will be based in our downtown Chicago office.

In this role you will be a proactive, consultative partner to our OEM clients. Your goal is to provide superior client support and product fulfillment in order to maintain positive client relationships and identify additional business opportunities. To be successful in this role you need to be passionate about customer service, comfortable in a high-volume environment and able to help our clients build their business.

What You’ll Do

  • Maintain monthly contact with Clients to review product set up, evaluate potential changes, address concerns and learn their business
  • Oversee and drive the product fulfillment process including set up, processing change requests, coordinating with internal departments as needed and following up on all client requests
  • Promote prompt issue resolution with accurate & timely follow up to inquiries
  • Provide support to and build relationships with Affinitiv sales force, work together to coordinate client follow up, product fulfillment and customer support

What We’re Looking For

  • Minimum 2 years in a Customer Service, CRM experience preferred
  • Some college preferred
  • Consultative selling experience and comfort working to assigned goals
  • Ability to work independently with minimum supervision and as part of a team
  • Excellent written and verbal communication skills
  • Ability to deliver high quality results in a deadline driven environment
  • High attention to detail

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Chief Digital Officer

About Affinitiv

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, drive service retention and sales. We have the only solution in the market with an integrated Service Marketing and Service Appointment capability. Our digital and social media solutions enable our customers to complement marketing campaigns with deeper and richer engagement across target audiences. With our new approach, we are helping our partners create connected customers for life.

Affinitiv has the largest number of preferred OEM relationships in the market and is currently working with more than 5,500 dealerships.

We’re seeking a Chief Digital Officer (CDO) to lead our rapidly growing digital business. Reporting to the CEO, the CDO will develop a cutting-edge digital product strategy and business model, develop new channels, as well as innovative products and services across the web, mobile and social media space.

The ideal candidate will have unrivaled commitment to customers and building digital strategies and solutions. She/he understands the entire customer value chain and is adept at developing robust customer solutions, new ways of reaching those customers and building long-term customer relationships.

The CDO will…

    Own the Digital P&L with accountability for customer revenue and retention. Leading a team of 25+ to deliver:

  • Subscription work including website development and paid media (social, PPC, and Display)
  • Transactional work including reputation management and advertising
  • Measure customer ROI and retention, continually looking for ways to improve digital products and services to drive the biggest value for OEMs and dealerships
  • Drive customer awareness, engagement, experience and monetization across our automotive clients
  • Build client and internal relationships across all levels of the organization - from the Board down to the digital teams
  • Elevate and streamline user experience to ensure that we provide the best, highest-quality user experience in the industry
  • Source, hire, develop and manage top talent for the Digital team
  • Ability to identify, prioritize and articulate the highest impact initiatives for the business. Make agile alterations when needed
  • Drive cultural change and adoption of digital solutions to external clients and internal teams

We Are Looking For…

  • Bachelor’s Degree and 10+ years of digital marketing, advertising, e-commerce or similar experience
  • Proven leadership of a digital team (social, email, PPC, SEO)
  • Experience running a P&L
  • Driving brand awareness, brand activation and consumer engagement with a focus on personalized/ localized communications as opposed to mass communications.
  • Online marketing and social media expertise
  • Strong business acumen and decision-making skills
  • Excellent communication and collaboration
  • Ability to identify, prioritize and articulate the highest impact initiatives for the business. Make agile alterations when needed

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Corporate Marketing Manager

Position Overview

Affinitiv is looking for a Corporate Marketing Manager to join our team. This person will be based at our headquarters in River North and report to our Head of Sales.

In this role, you will be focused on promoting the Affinitiv brand and reputation within the industry as well as owning internal communications and collateral. We need someone eager to make an impact who can simply and elegantly deliver complex messages. Experience in the retail automotive industry or with a marketing agency is a plus.

What You’ll Do

  • Develop key corporate messaging, as well as write and edit new marketing materials to elevate the Affinitiv brand
  • Drive our public relations, social media and executive communications across multiple channels
  • Own planning, management and execution of communication/marketing programs on corporate website and social media channels
  • Proactively collaborate on the generation and maintenance of materials for Affinitiv's sales and product teams and other internal customers
  • Provide strategic marketing guidance and direction to company leadership and review all materials to ensure communication is accurate, relevant and consistent
  • Continue to define the Affinitiv brand and ensure all internal and external communications speak to our mission and who we are

What We’re Looking For

  • Bachelor's Degree, preferably in Communications, Marketing or Business
  • 3-5 years Corporate Marketing experience
  • Meticulous copy editing skills with strong attention to detail and commitment to delivering high-quality output
  • A proven ability to excel in a fast-paced environment
  • Strong self-directed project management skills, including prioritization and ability to multi-task

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Digital Marketing Manager

Position Overview

Affinitiv is looking for a Digital Marketing Manager to join our team. This person will be primarily based at our headquarters in River North and report to our VP, Digital Strategy & Social Media. The team is located in both our downtown Chicago and suburban Long Grove office so the ability to work from both locations is a must.

In this role, you will focus on overseeing a team of 10-15 Digital Marketing Specialists and driving the strategy, execution and analysis of Affinitiv’s digital programs. This person will also act as a partner and SME to existing and potential Affinitiv clients. We need a passionate people leader who loves to dive in and make an impact. Experience in the retail automotive industry or with a marketing agency is a plus.

What You’ll Do

  • Develop, manage, execute and analyze digital marketing strategies to support and promote our clients’ growth through SEM, SEO and display
  • Drive the performance of the digital marketing program to reach/exceed revenue goals
  • Manage the digital marketing budget and lead planning, forecasting and reporting efforts
  • Work cross functionally with key stakeholders to drive alignment and results on digital marketing initiatives and approaches
  • Coach, mentor and develop your team while providing them oversight, direction and support on daily tasks

What We’re Looking For

  • Bachelor’s degree in Marketing, Communications, Finance or other applicable areas of study
  • 3-5 years of digital marketing experience
  • People management experience preferred
  • Documented experience managing online marketing campaigns including SEM, SEO and display
  • A relationship builder who can provide credible insight and knowledge
  • Effective communication with all levels of the organization.
  • Ability to work independently, self-motivated and results oriented
  • Documented ability to analyze / interpret data, proactively make recommendations, manage budgets and successfully implement plans.

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Account Associate Email Marketing

GENERAL QUALIFICATIONS:

  • You have experience with both new technology and digital platforms
  • You thrive in a dynamic, fast-paced, high-energy environment
  • You are detail-oriented and organized
  • You want to have an impact and feel passionate about the work that you do
  • You are driven and hungry for success, and always want to learn more
  • You are a team player and enjoy collaboration

RESPONSIBILITIES:

  • Setup and daily management of campaigns across a variety of digital platforms using native and third-party tools
  • Ongoing, real-time optimization of live media to ensure client goals are met and/or exceeded
  • Constantly work to improve campaign performance, insights collection and takeaways, and generally strive to “over-deliver” to clients
  • Confidently manage campaigns from start to finish with modest amounts of supervision
  • Translate client needs into campaign strategies that over-deliver on their needs.
  • Develop in-depth and technical reports to showcase performance, both for clients and within Affinitiv
  • Manage ad tech vendors to execute campaigns
  • Assist with client-facing campaign reporting and write-ups to ensure relevant metrics and insights are shown
  • Work collaboratively with account teams to develop and optimize campaigns
  • Assist in interviewing and mentoring junior team members

REQUIRED SKILLS/EXPERIENCE:

  • 1-3 years experience developing and managing social/digital campaigns at a social or digital media agency, with a preference for paid social or PPC
  • Ability to problem solve and think critically
  • Proven record of managing multiple projects at once
  • Ability to stay highly organized and efficient in a fast-paced, rigorous work environment
Apply Now
Digital Graphic Designer
We are looking for a Digital Graphic Designer to develop and execute creative solutions for a variety of web projects

Responsibilities

  • Design and produce digital web solutions, including display ads, email, landing pages, etc.
  • Work independently to plan, manage and track multiple projects simultaneously
  • Identify client expectations and ensure all directions are followed
  • Identify client expectations and ensure all directions are followed
  • Ensure graphic solutions are optimized for integration, performance, usability and sustainability
  • Consistently apply and enforce style/brand guidelines to ensure projects are correctly executed
  • Accountable for quality of work and timeliness of delivery across all creative projects
  • Maintain a high standard of customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions

Requirements

  • BA in Graphic Design, Visual Design, Fine Arts, or related field preferred
  • Proficiency with Adobe Creative Suite (Illustrator, InDesign, Photoshop), HTML, HTML5 and Dreamweaver
  • Basic understanding of Microsoft Office programs – Word, Excel, Power Point
  • Strong visual communicator with a sharp sense of design
  • Excellent written and verbal communication skills
  • Ability to work independently as well as collaboratively
  • Capable of handling multiple projects with careful attention to detail
  • Strong typography, understanding of color, hierarchy and layout reflected in portfolio of work
  • Resourceful problem solver
Affinitiv is an Equal Employment Opportunity employer.
Apply Now
Graphic Designer

What you’ll do…

  • Work on various design projects from start to finish, which includes revisions and print-ready production
  • Prepare initial layouts & design concepts for client proofing
  • Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts
  • Design, develop and create animated HTML5 banners (Display Ads).
  • Create HTML5 email campaigns
  • Collaborate with the Digital and Interactive team to bring designs to life.
  • Ability to design according to specific brand/CI guidelines (BMW, MINI, Mercedes-Benz, etc.)
  • Amend final designs to client’s comments and gain full approval
  • Review designs for errors before printing or publishing them
  • Prepares finished copy and art by operating typesetting, printing, and similar equipment; purchasing from vendors
  • Completes projects by coordinating with outside business development managers, dealerships, agencies, printers, etc
  • Contributes to team effort by accomplishing related results as needed.

We are looking for:

  • A highly motivated, creative individual who has a passion for digital and interactive design and a finger on the pulse of what’s new and innovative in digital design and interactivity
  • 1-2 years experience as a professional graphic/digital designer able to demonstrable skills with a strong portfolio
  • Must be fluent in the latest versions of Photoshop, Illustrator, InDesign, Adobe Animate or Google Web Designer (Knowledge of After Effects, Premiere Pro and Cinema 4D for video editing/motion graphics will be a bonus)
  • Ability to work on a PC platform
  • Possession of creative flair, versatility, conceptual/visual ability and originality
  • Excellent verbal and written communication skills, team player, and the ability to influence through conversation
  • Outstanding organization and time management skills to work in a deadline-driven environment
  • Ability to work, communicate and collaborate in a team environment
  • Able to take design direction and work with input from senior creatives
  • Strong ability to learn technology and keep up with ever-changing advances and capabilities
  • Basic HTML/CSS Knowledge (other code languages is preferred)
  • Bachelor's degree preferred
  • Must be able to work in our office in Long Grove, IL
Affinitiv is an Equal Employment Opportunity employer.
Apply Now
Paid Search Specialist

As a Paid Search Specialist for Affinitiv, you will oversee a portfolio of automotive clients to manage the health and performance of PPC and Display campaigns. Specifically

What you’ll do…

  • Proactively manage the strategy, delivery and ongoing optimization of paid search and display campaigns
  • Create and manage successful PPC and Display campaigns
  • Setup and analyze Google Analytics
  • Write content and ad copy for several campaigns
  • Analyze KPI’s and provide recommendations for account improvement
  • Identify missed opportunities and new trends in PPC and Display to apply to the campaigns
  • Communicate campaign performance to team leaders and clients
  • Engage with clients and collaborate with internal teams to fully understand each client’s objectives

We are looking for:

We’re looking for a highly motivated, creative individual who has a passion for digital marketing. You should have:

  • 1-2 years’ experience in the digital marketing industry or a related field
  • Outstanding customer service and the ability to work in a team environment
  • Strong understanding of AdWords Editor and Bing Ads Editor and campaign organization
  • Outstanding organization and time management skills to work in a deadline-driven environment
  • Analytical and problem solving skills with strong Excel skills including pivot tables
  • Excellent verbal and written communication skills
  • Certification in Google AdWords, Google Analytics and Bing Ads is a definite plus
  • Bachelor's degree preferred
Affinitiv is an Equal Employment Opportunity employer.
Apply Now

No Jobs found for this location.Please search for another location.

Business Development Manager (BDM) - Charlotte

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Come join Affinitiv as a Business Development Manager (BDM) with our Field Sales team. As a BDM, you will manage and expand existing dealership relationships and grow our dealership base within your assigned territory.

As a BDM you will:

  • Retain customers by providing proactive consultative services and ensure usage of and increase utilization of all Affinitiv products and services
  • Regularly analyze the overall health of clients, identifying areas for improvement and new opportunities for leverage Affinitiv products
  • Grow your customer base, upselling and finding new business opportunities
  • Understand your market which includes knowing the number of franchises and independent dealerships in your territory, prospecting new customers, and know the competition & be aware of their penetration in your marketplace. Learn the dealership association groups in your territory
  • Have excellent knowledge of all Affinitiv solutions
  • Follow necessary processes using NetSuite and Salesforce.com

What We’re Looking For

  • 5+ years in the automotive sales industry
  • Consultative sales approach, outstanding account management and ability to build strong relationships
  • Self-starter with great time management as you’re accountable for your own schedule and managing your time
  • Goal and sales oriented
  • Passion for the business and industry
  • Ability to travel as much as needed for your territory

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Business Development Manager (BDM) - Tampa

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Come join Affinitiv as a Business Development Manager (BDM) with our Field Sales team. As a BDM, you will manage and expand existing dealership relationships and grow our dealership base within your assigned territory.

As a BDM you will:

  • Retain customers by providing proactive consultative services and ensure usage of and increase utilization of all Affinitiv products and services
  • Regularly analyze the overall health of clients, identifying areas for improvement and new opportunities for leverage Affinitiv products
  • Grow your customer base, upselling and finding new business opportunities
  • Understand your market which includes knowing the number of franchises and independent dealerships in your territory, prospecting new customers, and know the competition & be aware of their penetration in your marketplace. Learn the dealership association groups in your territory
  • Have excellent knowledge of all Affinitiv solutions
  • Follow necessary processes using NetSuite and Salesforce.com

What We’re Looking For

  • 5+ years in the automotive sales industry
  • Consultative sales approach, outstanding account management and ability to build strong relationships
  • Self-starter with great time management as you’re accountable for your own schedule and managing your time
  • Goal and sales oriented
  • Passion for the business and industry
  • Ability to travel as much as needed for your territory

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Business Development Manager (BDM) - Atlanta - South

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Come join Affinitiv as a Business Development Manager (BDM) with our Field Sales team. As a BDM, you will manage and expand existing dealership relationships and grow our dealership base within your assigned territory.

As a BDM you will:

  • Retain customers by providing proactive consultative services and ensure usage of and increase utilization of all Affinitiv products and services
  • Regularly analyze the overall health of clients, identifying areas for improvement and new opportunities for leverage Affinitiv products
  • Grow your customer base, upselling and finding new business opportunities
  • Understand your market which includes knowing the number of franchises and independent dealerships in your territory, prospecting new customers, and know the competition & be aware of their penetration in your marketplace. Learn the dealership association groups in your territory
  • Have excellent knowledge of all Affinitiv solutions
  • Follow necessary processes using NetSuite and Salesforce.com

What We’re Looking For

  • 5+ years in the automotive sales industry
  • Consultative sales approach, outstanding account management and ability to build strong relationships
  • Self-starter with great time management as you’re accountable for your own schedule and managing your time
  • Goal and sales oriented
  • Passion for the business and industry
  • Ability to travel as much as needed for your territory

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Business Development Manager (BDM) - Maryland/Baltimore

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Come join Affinitiv as a Business Development Manager (BDM) with our Field Sales team. As a BDM, you will manage and expand existing dealership relationships and grow our dealership base within your assigned territory.

As a BDM you will:

  • Retain customers by providing proactive consultative services and ensure usage of and increase utilization of all Affinitiv products and services
  • Regularly analyze the overall health of clients, identifying areas for improvement and new opportunities for leverage Affinitiv products
  • Grow your customer base, upselling and finding new business opportunities
  • Understand your market which includes knowing the number of franchises and independent dealerships in your territory, prospecting new customers, and know the competition & be aware of their penetration in your marketplace. Learn the dealership association groups in your territory
  • Have excellent knowledge of all Affinitiv solutions
  • Follow necessary processes using NetSuite and Salesforce.com

What We’re Looking For

  • 5+ years in the automotive sales industry
  • Consultative sales approach, outstanding account management and ability to build strong relationships
  • Self-starter with great time management as you’re accountable for your own schedule and managing your time
  • Goal and sales oriented
  • Passion for the business and industry
  • Ability to travel as much as needed for your territory

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Business Development Manager (BDM) - Southern New Jersey

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

It is a unique and exciting time to join Affinitiv! We were formed in 2016 through the merger of four market leading companies: DPS, Peak Performance, OneCommand and TimeHighway.com. We are seeking eager individuals to join our dynamic atmosphere and help shape the future of our organization.

Come join Affinitiv as a Business Development Manager (BDM) with our Field Sales team. As a BDM, you will manage and expand existing dealership relationships and grow our dealership base within your assigned territory.

As a BDM you will:

  • Retain customers by providing proactive consultative services and ensure usage of and increase utilization of all Affinitiv products and services
  • Regularly analyze the overall health of clients, identifying areas for improvement and new opportunities for leverage Affinitiv products
  • Grow your customer base, upselling and finding new business opportunities
  • Understand your market which includes knowing the number of franchises and independent dealerships in your territory, prospecting new customers, and know the competition & be aware of their penetration in your marketplace. Learn the dealership association groups in your territory
  • Have excellent knowledge of all Affinitiv solutions
  • Follow necessary processes using NetSuite and Salesforce.com

What We’re Looking For

  • 5+ years in the automotive sales industry
  • Consultative sales approach, outstanding account management and ability to build strong relationships
  • Self-starter with great time management as you’re accountable for your own schedule and managing your time
  • Goal and sales oriented
  • Passion for the business and industry
  • Ability to travel as much as needed for your territory

Affinitiv is an Equal Employment Opportunity employer.

Apply Now
Training Representative

Job Overview:

The Training Representative is responsible for researching current and new accounts and trains the dealership personnel on utilizing the various tools in TimeHighway to enhance the way the service department does business. A consultative approach is warranted as Fixed Operations Directors and Service Managers will often ask for input on how to improve their business. This position works closely with other departments to establish timelines for setup changes, researching requests, and follow up with the dealership. In addition to providing dealership training, the Training Representative is responsible for training new TimeHighway associates on both service department functions and the TimeHighway program. Training Representatives are responsible for maintaining positive relationships with dealership personnel and TimeHighway associates.

This position is remote with east coast or Midwest location preferred. Hours will be 9a-6p ET.

Responsibilities include, but are not limited to:

  • Provide quality training for attendees with varying levels of automotive experience.
  • Coordinate webinar meetings to promptly start 15 minutes prior with invites sent before 8:00am (Eastern Time) to all attendees. Review all upcoming training sessions to be ready for possible conflicts.
  • Research dealership accounts to provide customized consultative training based on the attendee’s position and duties.
  • Create a positive training climate for trainees – reassure attendees throughout each session and work on buy- in tailored to the attendee’s position and job duties.
  • Manage and report on the attendance and demeanor of attendees.
  • Maintain the Training and Support Installation Spreadsheet to ensure successful implementation of new accounts.
  • Assist with new account follow-up calls and ongoing support calls to solidify relationships and ensure each dealership’s success.
  • Contribute to existing and future knowledge to ongoing training materials.
  • Remain current on topics related to all DMS Providers and to new program enhancements/features.
  • Ability to understand needs of individual dealerships, contact to review set up concerns, and implement solutions.
  • Work with other team members to ensure high standards of quality.
  • Report software issues for the team to duplicate and test the Development site when new code is released.
  • Prepare and deliver Training Bursts for TimeHighway associates on various topics.
  • Participates in Saturday HelpDesk rotation.
  • Other responsibilities as requested.

Skills and Experience:

  • Speak effectively in large groups, clearly articulate thoughts, and provide clear responses.
  • Requires strong verbal and written communication skills, ability to communicate ideas in persuasive manner, creative, flexible and driven to achieve results.
  • Ability to analyze situations and take effective actions.
  • Employ problem solving to address complex issues.
  • Ability to work in teams, both supporting others and being supported.
  • Must be able to work independently and maintain self-discipline in meeting job requirements.
  • Demonstrate the ability to bring new ideas to the team.
  • Must follow instructions, respond to management direction, and solicit feedback to improve performance.
  • Must possess impeccable time management skills and the ability to prioritize and plan work activities using time efficiently.
  • Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • This position requires the ability to be a strong team player and to work as part of a close knit group in an open environment and contribute to building a positive team spirit.
  • Ability to adapt to changes in the work environment manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Must be able to maintain regular and predictable attendance subject to the leave, PTO, and attendance policies.
  • Serves as a subject matter expert to properly train team members, evaluate training, and provide feedback on where expectations were met and not met.
  • Working knowledge of computers. Proficient in Microsoft Office Products: Word, Excel, Outlook and PowerPoint.
  • Automotive experience preferred, but not required.
Apply Now
HelpDesk Team Member

Job Overview:

The HelpDesk Team Member is responsible for responding to customer inquiries and resolving concerns with the TimeHighway program using a high level of customer service skills.  Most inquiries are submitted via email and the HelpDesk Team Member is responsible for staying within the 5 minute rule to respond to dealership emails.

Hours will be 9a-6p PT.

Responsibilities include, but are not limited to:

  • Responding to multiple simultaneous email requests from dealership personnel within 5 minutes.
  • Effectively handle phone calls and high volume of emails from customers who have questions or concerns.
  • Providing exemplary customer service to our accounts.
  • Provide first level of support for dealerships and either answer or facilitate the answering of questions or escalated issues in a timely manner.
  • Analyze information received, asking clarifying questions, researching, locating answers, and gather additional information necessary to complete the request or post for other teams. Test changes made to dealership set up.
  • Remain current on topics related to new program enhancements/features.
  • Remain current on topics related to all DMS Providers.
  • Request logins for new dealership associates.
  • Take incoming and make outgoing calls to dealerships to answer questions and address concerns.
  • Provide dealership associates answers to questions about the TimeHighway program.
  • Manage, research, complete, and reply to assigned tasks.
  • Ability to understand needs of individual dealerships, contact to review set up concerns, and implement solutions.
  • Pull service lists and schedule and waiter spreadsheets.
  • Update email templates and profiles with new Service Manager information.
  • Contributes to team effort by accomplishing related results as needed; processing assigned tasks and working closely with the Setup and Training Teams to ensure customer requests are completed in a timely manner.
  • Schedule reviews for new Service Managers.
  • Schedule training for new dealership personnel.
  • Schedule refresher training sessions for existing dealership personnel.
  • Share information with other team members on how concerns were resolved.
  • Post relevant information in Basecamp and Highrise.
  • Recommend dealership best practices.
  • Maintain constructive relationships with dealership personnel.
  • Bring any recurring inquiries/concerns to the HelpDesk Manager.
  • Test Development and Production updates and enhancements.
  • Participates in Saturday HelpDesk rotation.
  • Maintain land line and home office computer, keep virus scan and internet software up to date.
  • Participate in Saturday HelpDesk rotation.
  • Other responsibilities as requested.
  • Skills and Experience:

  • Ability to apply consulting strategies with other teams to enhance customer care initiatives.
  • Excellent communication, interpersonal, and organizational skills.  Speak effectively, clearly articulate thoughts, and provide clear responses.
  • Strong verbal and written communication skills.
  • Ability to build strong cross functional peer network.
  • Ability to manage work as part of a team.
  • Ability to work independently and maintain self-discipline in meeting job requirements.
  • Ability to analyze situations and take effective actions.
  • Demonstrate the ability to create new ideas.
  • Working knowledge of computers and general office productivity software.
  • Automotive experience is STRONGLY preferred, but not required.
  • Bachelor’s degree preferred, but not required.
Apply Now
Call Center Representative

Join an enthusiastic group of professionals and gain valuable skills for the future. There will be no sales required; just conduct surveys for auto dealerships. We have flexible both part-time day and evening shifts available. This is the perfect job for students, homemakers or retirees.

QUALIFICATIONS & EXPERIENCE

  • Applicant must have strong communication skills
  • Applicant must be positive, people-oriented and energetic with a great phone personality
  • Some computer and data entry experience preferred
Affinitiv is an Equal Employment Opportunity employer.
Apply Now
SEM Specialist

If you think all of the best full-time Search Engine Marketing jobs are in the city, think again. If you're tired of the train, traffic jams and the hour-plus commutes, but still want to work in a high-powered internet marketing team, join the Affinitiv team. If you are a PPC / SEM Specialist that can spin keywords in your sleep, you can become a part of a rapidly-growing team of internet marketing rock stars. There is a rapidly-expanding Long Grove-based automotive marketing firm that wants you. Let's have fun, work hard and start optimizing!

JOB RESPONSIBILITIES

  • Identify and fully manage successful Google AdWords and Bing Ads campaigns
  • Create and manage successful PPC campaigns
  • Setup and analyze Google Analytics
  • Write and build solid content and ad copy for several campaigns
  • Identify missed opportunities and new trends in SEM/PPC
  • Communicate campaign performance to team leaders and clients

QUALIFICATIONS & EXPERIENCE

  • Passion for Internet marketing and SEM
  • Certification in Google AdWords, Google Analytics and Bing Ads is a definite plus
  • Strong understanding of AdWords Editor and Bing Ads Editor and campaign organization
  • Strong organization skills and the ability to work in a deadline-driven environment
  • Critical thinking with advanced analytical and problem solving skills
  • Advanced Excel use and understanding of Pivot Tables
  • Excellent verbal and written communication skills
  • Applicant must be positive, people-oriented and energetic
  • Highly driven, self-motivated, and independent work ethic
  • Associate degree or bachelor's degree, preferably in marketing or business
Affinitiv is an Equal Employment Opportunity employer.
Apply Now
Social Marketing Strategist

Affinitiv is looking for a Social Marketing Strategist to join our team. This position will be based in our Mason, OH office.

General Qualifications:

  • You have experience with both new technology and digital platforms
  • You thrive in a dynamic, fast-paced, high-energy environment
  • You are detail-oriented and organized
  • You want to have an impact and feel passionate about the work that you do
  • You are driven and hungry for success, and always want to learn more
  • You are a team player and enjoy collaboration

Responsibilities:

  • Setup and daily management of campaigns across a variety of digital platforms using native and third-party tools
  • Ongoing, real-time optimization of live media to ensure client goals are met and/or exceeded
  • Constantly work to improve campaign performance, insights collection and takeaways, and generally strive to “over-deliver” to clients
  • Confidently manage campaigns from start to finish with modest amounts of supervision
  • Translate client needs into campaign strategies that over-deliver on their needs.
  • Develop in-depth and technical reports to showcase performance, both for clients and within Affinitiv
  • Manage ad tech vendors to execute campaigns
  • Assist with client-facing campaign reporting and write-ups to ensure relevant metrics and insights are shown
  • Work collaboratively with account teams to develop and optimize campaigns
  • Assist in interviewing and mentoring junior team members

Required Skills/Experience:

  • 1-3 years experience developing and managing social/digital campaigns at a social or digital media agency, with a preference for paid social or PPC
  • Ability to problem solve and think critically
  • Proven record of managing multiple projects at once
  • Ability to stay highly organized and efficient in a fast-paced, rigorous work environment
Affinitiv is an Equal Employment Opportunity employer.
Apply Now
Project Manager

Affinitiv is looking for a Project Manager to join our team.

As the OEM Project Manager you are responsible for managing the flow of client projects to ensure appropriate submissions of requests, prioritization, assignment to system releases, and on time completion of projects. The Project Manager coordinates with all departments within the organization to ensure project tasks are completed and escalates issues accordingly. You will also monitor ongoing activities and the various project variables to identify any obstacles beforehand and identify and resolve any potential roadblocks.

What You’ll Do

  •  Coordinate with OEM, marketing, IT, and development teams for all new project proposals
  •  Effectively communicate with the client in understanding their needs, projects from their perspective, and provide status updates
  • Work closely with the executive team in maintaining all project preparation, planning, and system releases
  • Conduct post project meetings and surveys to collect feedback and measure success
  • Plan, measure, and collect performance data such as status vs. delivery, expended labor, and other progress measurement data
  • Manage and track all changes, potential changes, and ensure estimates of cost and schedule changes are given visibility with the client and project management team
  • Integrate cost and schedule data within the company’s accounting and management systems to facilitate meeting company’s performance and financial goals
  • Work independently on complex project risk assessment issues, manage conflict, and provide resolution using a combination of technical skills, leadership, teamwork and people management skills.

What We’re Looking For

  • 3-5 years of project management or coordination
  • Bachelor’s Degree in a related field
  • Knowledge of Basic IT, Project Management, and Marketing Terminology/Methodology
  • Automotive dealership and manufacturer experience preferred
  • CRM Experience
  • Microsoft Office Product Suite - Power Point, Visio, Excel, Word
  • Excellent communication skills and the ability to plan, organize, and prioritize duties, tasks, and assignments
  • An ambiguous and flexible individual looking to join a new and exciting environment

What We Do

Affinitiv is changing the conversation in automotive marketing technology. Our unique combination of predictive analytics, integrated technology and in-field experts helps OEMs and dealers make informed decisions to retain customers, build loyalty, and drive sales. With our new approach, we are helping our partners create connected customers for life.

Affinitiv is an Equal Employment Opportunity employer.

Apply Now

CONTACT OPTIONS:

Office Locations

  • Mason, OH
  • Costa Mesa, CA
  • New York, NY
  • Naples, FL
  • Long Grove, IL
  • Calabasas, CA

Connect

Affinitiv brings four leading companies together into a single powerful platform. For existing customers with questions about our new company, please contact your account manager.